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"Great location. Great staff and comfortable room. No upgrade offered although rooms available during stay. Requested but ignored. Stop promoting a false “benefit”.that is not honored. "

"Super modern and in the best location you could ask for "

"Lovely hotel, amazing staff, great location. "

"Beautiful hotel in the heart of historic Florence. The staff were welcoming and very attentive to our needs. Lovely continental breakfast was included. "

"Fabulous hotel with great character! Staff super friendly and helpful."

"It's a 45 euro cab ride from the Florence airport, but it's so much better than staying in the city!. First of all, Florence traffic and tourism is a bit bonkers, so when you see people lugging their suitcases over cobblestone streets while hundreds of people flow past them every minute and cars zip & squeeze down the streets, you can be glad you got a cabin here, got to park by your door, had the all-you-can eat breakfast, 24-hour laundry, large store for everything from games to wine to meat & cheese, and you only needed to take a quick shuttle (to the south side of the river) or the city bus (right to the city centre) to be one of the many who are happily walking by them as they drag their suitcases. Pro-tip, if you plan to use the hop-on hop-off bus, stop #12 is very near where the shuttle drops you off and the last run of the Blue Line gets you back to #12 about half an hour before the last run of the shuttle. Also, the shuttle is ideal for touring Michelangelo's Piazzale and the amazing work of Giuseppe Poggi. If you need the city bus to get to & fro earlier or later than the shuttle, the app for it is fantastic. About the property, breakfast is all you can eat with hard boiled eggs, breads, meats, cheese, spreads, croissants, cereals, fruit, juices and coffee & tea. The same facility also serves supper and has a decent menu."

"Great hotel, will defiantly be going back, the staff were lovely and the location superb. We loved the art work around the hotel and the roof top pool, bar and view are amazing. "

"The staff was wonderful addressing any issues and had wonderful recommendations. The room was fabulous and we had a wonderful time at the bar also. "

"A great hotel - friendly, welcoming & very friendly staff. Very helpful & I really felt welcomed! The breakfast staff were wonderful - with special mention to Bedere - who was always happy to go the extra mile. The coffee was great, thank you! I liked that the hotel was just outside the main centre - but a very easy walk to the centre, & away from the noise, parties & drums 😋. I thought the hotel went beyond the norm to make the hotel guests feel welcome. Such friendly and pleasant staff - and along with the location and comfortable & clean rooms - I really enjoyed my stay in lovely Siena👍👍👍👍👍!"