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"This hotel dates back to 1870, and while the history is evident, it is definitely showing its age. Our room was small, though adequate for our needs. However, the cleanliness was a bit disappointing-the lobby sofa was stained, and the guest room doors were noticeably dirty. There is also a very strong, rose-like floral scent throughout the lobby and rooms which might be overwhelming if you are sensitive to smells. On the positive side, the location is excellent and within walking distance of most major sightseeing spots in Siena. They also offer convenient luggage storage if you arrive before check-in, and the hotel is pet-friendly. Breakfast was also included with our stay."

"Great location with a car and wanting to stay outside the ZTL. Breakfast was good and the ladies who worked the breakfast area were so very nice, kind, and helpful. "

"Breakfast was great, many choices from eggs to cheese to cereals and yogurts and breakfast pastries & at 12€ also great value. The whole hotel is immaculate including bathrooms both those with the room and the public ones. Staff were incredibly friendly & helpful. The location is amazing , a 3 minute walk from the train station and 10 minutes to the Piazza Grande & close to many good restaurants. Wifi is very good and easy to connect to, beds are comfortable with really nice bed linens. The icing on the cake is the rooftop terrace. Checkout is 11 AM, but our train wasn't until 4PM. After walking to 2 museums and having lunch at a local restaurant , we returned to the hotel to pick up our bags and were welcome to wait either in the lounge off the lobby or on the Terrace. An excellent hotel for the price."

"Formerly a palace, very cool. Breakfast was excellent. Views from the terrace Breathtaking. My favourite hotel in Italy. BOOK IT!!!"

"Walkable to town center. Comfy beds and spotless rooms. Front desk is delightful and helpful. Excellent breakfasts that you will miss later :)"

"Beautiful room with a king sized comfy bed. Included turn down service with pillow menu. Common rooms in the hotel are stunning. Staff exceedingly nice and very helpful with driving and parking directions. Would highly recommend! "

"Best hospitality!!! Amazing property and activities! Loved our stay :)"

"Good breakfast! Clean!"

"This hotel is a total scam. They state that no outside food or drinks are allowed on the premises. One night, staff saw us bringing a pizza back to our room but said nothing at the time. The next morning, they suddenly demanded a €50 fine. We tried to reason with them, but they insisted on charging my credit card anyway. This was an unfair dispute and an unreasonable charge. Luckily, my credit card company eventually reversed the €50 charge. Please think twice before booking this hotel."