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"Room was really tiny. Breakfast had a good selection "

"Didn't have breakfast as was only a ailable at Novotel opposite and seemed expensive compared to local cafes"

"Great hotel, well looked after and maintained, friendly staff great breakfast very good location"

"Absolutely perfect. Charming, spacious, great location. "

"very clean, great location"

"The most perfect stay in Bruges, highly recommended. we will definitely be back "

"Fabulous stay. Right in the heart of the city. Big room with everything we needed. Would stay again. "

"Lotte bit more “rustic” than the pictures showed but still nice. Would stay again but wish they’d do more with what they have. "

"The hotel is advertised incorrectly. If you book the classic room—they will put you inn”the annex”—which you get to by exiting the hotel, walking down a driveway to a garage door, and then entering a mildew infested, prefab “addition”, slightly below ground level. The room stink of whatever artificial “linen” scent, that we both started coughing. You could tell it was done to disguise the smell. They offered to put us in “suites”—which are NOT suites, but large rooms in the main building —but at 65€ more each for each night. They were not remotely gracious about it and first blamed us for not reading the Expedia description—and then blamed Expedia. A crappy way to treat customers. My friend had no hot water in her room. It wasn’t fixed. I do not recommend this at all."