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"Good value for family. Enjoyed the dinner! "

"It's a very comfortable facility, although the hotel looks old. "

"Beautiful, quiet place "

"Lovely hotel "

"Staff was polite and kind. "

"Quite expensive but no other choices in that district "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"My all time favorite stay in Japan is Hirotani Pension! "

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"Great room"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"very cozy house and environment. But it woulbe be better to have more English "

"Beautiful house with great amenities, staff was very helpful."

"Cozy hotel and nice staff. Main reason friendly staff."

"Location of property is convenient to everything you need to enjoy your vacation. "

"音楽堂や、八ヶ岳高原ヒュッテなど由緒ある美しい建築物を丁寧に維持管理していて素晴らしいです。サービスも行き届き皆温かい笑顔で対応していただき、良い新年を迎えることが出来ました。6歳と4歳の孫も普通のディナーでしたがほぼ完食でした。40年前にヒュッテに立ち寄り2度目でしたが変わっておらず感激でした。次回はコンサートに合わせて宿泊したいです。"

"This place is very good, will visit again"

"Wonderful we have a great time Cleaning is good staff is nice good location "

"Great place to stay for a reasonable price. Staff was pleasant and polite, and the room was clean and comfortable."