Karuizawa Prince Shopping Plaza Tours and Activities

Amazing hotel! Highly recommend it

Absolutely excellent hotel in every way. From the start, the staff was friendly and amazing. We arrived from a long 11 hour flight, tired...and upon check-in there were a lot of people trying to check in at the same time. The staff checked with everyone and took some (like us) to another section of the hotel to get us checked in faster. Grateful for that. The room (Japanese suite) was incredible. Honestly, I travel a lot and never had better, cleaner, comfortable accommodations. Hotel location by the Tokyo Tower and subway made it perfect location to explore the city. When we called guest services and asked for something, the staff graciously and super quickly addressed our needs. Oh...and the breakfast buffet...wow!! We ate at a lot of great places while in Tokyo, but honestly the breakfast buffet may have been our favorite meal...and such great views! This was our first time in Tokyo and we'll definitely be back and a big part of that decision is the Prince Park Tower hotel. We will certainly stay there again. Thank you to the amazing staff of Prince Park Tower hotel. Arigato gozaimasu!!