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"Customer service "

"Great location very close to the airport with an excellent beachfront setting. The beach is quiet in the mornings and again in the afternoons after the cruise ships leave. It’s clean and perfect for walking. The on-site restaurant is conveniently located and serves great food and cocktails. Rooms are clean and have excellent views. "

"Great location near the Ferry Dock and downtown Charlotte Amalie (walking distance). The rooms were very clean, the staff were welcoming, and Eddie was incredibly responsive and friendly."

"The staff was friendly and helpful. We got a lovely upgraded to a villa. The dinner & breakfast was great. The staff is wo wonderful & very helpful. Would stay again."

"Yes"

"Hands down the best hotel and staff we have ever experienced. The view was amazing. The staff was so helpful and nice. The food was delicious. The drinks were top-notch. We could not have asked for a better place to say."

"This was such a great experience. It was our first time doing something like this.!! the room was fantastic. The service was great. Had margaritas waiting for us as we were checking in close to the pool, which was great getting rides on golf carts to our room was cool. Super close to red Hook."

"Was nervous to stay here after reading a sting of bad reviews and I must say my hotel stay blew me away!! Amazing ocean views from every angle of the hotel, delightful staff. "

"the room was clean and a good value. I do wish I was warned that there was no elevator, and the cafe was closed the day I was there"