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Reviews of Tubo Tulum Hostel

2 out of 5
Tubo Tulum Hostel
Av. Coba Sur Frente a bomberos, Tulum, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 72 reviews" "
Rating 8 - Good. 20 out of 72 reviews" "
Rating 6 - Okay. 19 out of 72 reviews" "
Rating 4 - Poor. 7 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

DIANA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again I would just bring a smaller suitcase.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A well located spot to crash between the proper city of Tulum and the beach/hotel district. I slept in one of the tents with an air mattress which was comfortable enough for a 20 something. All of the showers and toilets had some problem with water pressure. Other than that totally fine stay if you're on a budget. Use those savings to rent a bike from either the hostel or a nearby bike shop because everything will be just a bit too far to walk. You will get around fast on a bike than a car in the hotel district since it's a long simple 2 way road with no turn offs and over a mile of bumper to bumper gridlock at all hours of the day.
Stayed 1 night in Jan 2021

8/10 Good

riboulet

Stayed 2 nights in Nov 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Joost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Nice experience in the tube rooms. Everything was clean. Location is okay. I’ve had a great stay.
Stayed 3 nights in Nov 2018

6/10 Okay

Jim, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the luxury minded
Postives - friendly and helpful staff, very good breakfast, funky, good though noisy location, reasonable rates. Negatives - Water pressure, water pressure, and water pressure . .
Stayed 4 nights in Jan 2018

10/10 Excellent

Lindsey, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little treasure!
Such a fun little experience! My boys loved the tubes, and the little kitties that came with them 😉 fun experience for a night.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Do it if only you are stranded
From pics this hotel looked inviting and chill with cool concept. However, rooms are horrible, shower has no water pressure, if someone flushes in the bathroom you are getting burned. Shower drain was clogged so it was not very pleasant. Kitchen was dirty. If you are not first 5 people to breakfast then make your own eggs, staff wont make any. Laundry service was overpriced, in the city it was 50% off. Rooms get so hot, AC units in the pics are just a false sense of chill. We had AC running for 10 min, turn it off for 2 hours. It makes tiny rooms really cold. We liked hammocks, palm trees in the courtyard, cheap bicycle rent on site.

8/10 Good

Rodrigo, Bogota

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice option for a night, not too comfortable
The hostel staff is friendly and helpful. Shared bathrooms spotless. However, this tubo idea for the rooms was not the most confortable. It feels like they could do with better ventilation. They have AC, yes. But the AC is few centimetres away from your bed, so if you are not a big fan of AC I would not recommend them.

6/10 Okay

Jim

Disliked: Room comfort
Unique hostel
Was a unique hostel. Internet is almost non existent. Close to ruins and to beach but not ON beach. Good budget travel option.

10/10 Excellent

Amber, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostel in Tulum
I absolutely loved this place. It was a short drive from the beach and it was very affordable. It had a such a unique feel to it and I loved how they made the rooms. The bed was comfy, the place was very nice and clean, and the breakfast was great. If I ever go back to Tulum I will stay here for sure.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very original place
Very original place to stay, if you love the nature you would like this hostel

6/10 Okay

Ashley, Prestatyn

Liked: Cleanliness, property conditions & facilities
Not bad
Well presented unusual little hostel, very unique setting. Shared bathrooms were very nice, clean and with hot showers. The tubes themselves were relatively comfortable although got a little chilly at night so could have done with an extra blanket. Area felt safe but was a little in the middle of nowhere, quite a distance to the beach the ruins and the main restaurant/nightlife area. The breakfast was nothing to speak of, would recommend eating elsewhere.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don't do it
This place is pretty cool looking on the outside but don't let that fool you. The smell of mildew in the tube is out of control. The space is small and uncomfortable. The location is inconvenient to both the town and the beach. The AC works so well in the small space that you will freeze all night. Your wet swimsuits and towels will not dry in the room and become stinky. With the amount of money we spent on washing all of our clothes and getting cabs everywhere we should have just gotten a better room. We nicknamed our room "The Dirty Tube" during our stay. Seriously there are better options in Tulum.

4/10 Poor

Nicholas, NYC

Liked: Staff & service
Disliked: Cleanliness, room comfort
We left after only 30 minutes in our room.
My wife and I arrived late in the evening after reading good reviews and were excited to stay at such a cute and quaint place, however we left after only 30 minutes in our room. The lady and gentleman at the front desk were very nice and the service was pleasant, but there were just too many mosquitoes and the mattress and cover were so stained and disgusting that I contemplated sleeping with cloths on. I'm not sure if there were pillows, but a red centepede crawling from behind the bed was what made us leave. The the staff was more than accommodating and offered to give us mosquito repellent fresheners and incense to accommodate us, but we were too grossed out and were already covered in mosquito bites (I had 42 at that time) to stay. If you stay here, know it's more like camping (even if you have a tube room) just because you would need to bring your own sleeping bag and pillow, and watch out for the bugs. That, and we didn't really expect the tube to be as small as it was. There's really only room for one bag under the bed. I really wish it would have worked out. Perhaps we were expecting something else, but we've never stayed in a hostel before.

6/10 Okay

Verified traveller

6/10 Okay

Karen, Vancouver, WA

Sleeping in a Tube
We would have loved our stay if the power had not gone out. Unfortunately, the power went out at just this place. They were hoping to have it fixed by 10:30pm but we were exhausted and had a big day planned and did not want to take the chance. The staff refunded us our money and we moved down the street. It sounded like this had been a problem in the past and I hope they get it fixed. Without air conditioning your are sleeping in an unventilated concrete tube. There is enough air flow from two small screened openings that you wouldn't die but if would be unpleasant. Plus there are many mosquitos so leaving the door open wasn't going to work. We had spent one night there already with no problems and were looking forward to the second. I liked the mattress and my husband and I were able to sleep together on the double bed. We are both tall - he is 6'4' and ended up sleeping toe to head. Not very romantic but it worked. Breakfast was eggs, coffee, toast and cereal in the morning. It was ready a bit later than expected but we waited. The wifi worked all over and the area is very cute with hammocks and plants. I liked the calm location that was still accessible to everything. I'm not sure if we would stay there again, but we probably just had bad luck.

10/10 Excellent

magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in the tubes!
The mattress was super comfortable and the ac worked really well, making it a really great experience for one night. The staff was fantastic and fellow travellers very friendly. Breakfast was very good and the location is pretty great too. Overall a once in a lifetime experience !

6/10 Okay

Elizabeth, nelson, bc, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and Interesting set up for a hostel
We are not used to hostels, and sleeping in a round tube where the bed is, but it sure was an interesting experience and the breakfast included was awesome. Needed taxis to go to and fro to the up or downtown areas and to the beach and ruins and cenotes for swimming in caves. Not the best location coming off of transportation, but it was near a major convenience store outlet. All in all it seemed so well run and efficient that it was a unique experience for our first time at a hostel instead of using a hotel.

8/10 Good

Trina, San Francisco

Liked: Staff & service, room comfort
Charming short stay
A quick solo trip to Tulum for the first time in my life. Fantastic service - the friendliest lodging staff I had ever met. I was dubious about staying in a tent, but I slept so well with the cool breeze that comes in the evening and waking up to a peaceful environment. The tents are set up with a light and a fan, as well as a fairly comfy mattress. All my needs were taken care of. My only complaint is the cleanliness of the bathrooms. This could be improved upon somewhat, which may (or may not) help to reduce the number of mosquitoes.

8/10 Good

nick, England

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Quirky and fun
Max was excellent. He gave us a warm welcome. Breakfast plentiful. The tubo itself is tight for space, but for a few nights of something a little quirky, this place was perfect. Opposite the police station and near the main supermarket.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tubo tulum
Definetly overpriced but it was comfy. The staff was very helpful and rooms were clean. The bathroom showers were clogged but overall it was a pleasent stay. The hostel is across the street from the red cross and police station. I recommend you reserve bycicles prior to getting there.

6/10 Okay

Verified traveller

Disliked: Room comfort
nice facilities, but way overpriced for a hostel type place (you get your own room, but it's literally just a bed in a concrete tube, bathroom and lounge are shared) Tulum has tons of hostels so check around for better prices, though if you to stay here, it will be pleasant.

8/10 Good

Julien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mauvaise nuit car climatisation bruyante et trop chaud si on l’enlève,,, sinon l’idée est vraiment sympa, très chile comme hôte. Niveau vaisselle chacun se débrouille et on a pas tous le même niveau de respect du coup on peu avoir quelques surprises mais dans l’ensemble c’est ok
Stayed 1 night in Mar 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la armonía con medio ambiente
Stayed 1 night in Mar 2023

10/10 Excellent

mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Très déçu
90€ pour dormir ds 1 tube sans aucune place pour les sacs...le plus cher de notre séjour avec un confort au strict mnimum...
Stayed 4 nights in Jan 2022

2/10 Terrible

Erick Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal , nunca pude ingresar al hotel, cuando llegué estaba cerrado con candado
Stayed 2 nights in Apr 2021

2/10 Terrible

Leo

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bonito, económico y bien ubicado
Al llegar me ofrecieron una habitación privada con baño compartido en lugar de la tienda de campaña originalmente reservada, nos encantó el lugar, sencillo pero muy bonito, está bien ubicado entre el pueblo y la zona hotelera, el desayuno incluido muy sencillo pero todo bien.
Stayed 2 nights in Jan 2021

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto súper cómodo todo
Stayed 1 night in Jan 2021

8/10 Good

Margot, Hamburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für kleines Geld alles vorhanden freundliches Personal und gutes Frühstück
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bueno y estan cerca las playas más bonitas y las ruinas.
Stayed 2 nights in Nov 2019
Response from Tubo Tulum Hostel on 24 Nov 2019
Gracias por compartir tu aventura con nosotros, fue un gusto hospedarte.

2/10 Terrible

Blanca celida

Disliked: Cleanliness, property conditions & facilities
Me fue muy mal, justo cuando llegamos para el registro, se acercaron 3 tipos y nos asaltaron en el estacionamiento del hotel, me quitaron mi bolso, pero lo peor es que le cortaron la cara a mi esposo con un machete aún cuando no nos resistimos al asalto.
Stayed 2 nights in Nov 2019
Response from Tubo Tulum Staff on 26 Nov 2019
Lamentamos lo sucedido, por lo que actuamos empáticamente con ustedes devolviendoles su pago, aunque no se hayan quedado con nosotros, esperemos que la próxima vez nos puedan calificar por nuestras instalaciones y no por situaciones ajenas a nosotros. Gracias

4/10 Poor

Any

Travelled with partner
Disliked: Cleanliness
Decidimos quedarnos aquí por la experiencia, la cual no fue de lo mejor, el tubo olía a gato, la luz se iba y llegaba a cada rato, es caro para lo que ofrece tal vez es algo no común pero si vas a gastar 700 por una noche es mejor un cuarto de hotel que claro que encuentras en ese precio y con muchas más comodidades.
Stayed 1 night in Nov 2019

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Tulum
El personal es increíblemente amable, y siempre tuvieron buenas recomendaciones para nosotros. El espacio en las habitaciones tipo tubo es un poco reducido, pero se entiende. El área esta bastante tranquila y cerca de restaurantes, la playa, el súper, y tiendas. Me sorprendió lo limpio que estaba todo, eso sí recomiendo llevar repelente para mosquitos, porque de esos hay UN CHINGO. Tienen cobertores de cortesía, pero yo recomiendo llevar el propio. El desayuno sí bien esta incluido, esta un poco limitado, pero se compensa con la posibilidad de preparar tus propios alimentos. En general el lugar esta bastante acogedor, y el personal es cortes, amable y siempre esta dispuesto a ayudarte en lo que puedan, con una gasa, o para darte recomendaciones. Tengan cuidado con el gato, es sumamente cariñoso, juguetón y trepador, y luego cuando mueves el auto y sí esta acostado en el jardín no sabes sí mejor irte a pie para no molestarlo, cargarlo y acomodarlo en otro lado, acariciarlo o llevártelo:(. Una buena recomendación es llevar un poco de dinero extra, todo es algo costoso en la ciudad.
Stayed 1 night in Sep 2019

6/10 Okay

Benjamin

Liked: Room comfort
Disliked: Property conditions & facilities
SUGERENCIA
Pudiera ponerle un 8 pero la verdad me la pienso por qué para esto es la observaciones o sugerencias, para mejorar!!! Para mi cuenta mucho el servicio con respecto a la atención del personal la última persona mujer del la 2 noche (mujer) nada servicial, muy déspota e indiferente y es la cara del Hostal, osea que calificó al Hostal por ella. Y algo que no estoy de acuerdo es que allá animales (gato y perros) en toda el área (cocina, comedor, salas, arriba de ellas) ... Lugar que uno ocupa y es antiginenico en mi forma de ver!!! El lugar como tal me quedó satisfecho, por qué no engañan en nada y por lo menos cubrió mis necesidades y fuera de lo anterior si lo recomendaría!!!
Stayed 2 nights in Sep 2019
Response from Iv on 7 Sept 2019
El hostal es petfriendlly y claramente pudimos notar que no les gustaba los animales. Los perros no andan arriba de la sala ni de las mesas. Le hicimos un super descuento de promocion y ademas le incluimos las bicis, cuando la promoción solo era para peninsulares.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas!
Det var ett väldigt coolt boende, riktigt chill. Dåligt tryck i vattenkranarna överlag, men definitivt inget som var jobbigt. Läget var super!
Stayed 5 nights in Mar 2019

10/10 Excellent

Pavla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

LUIS GERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de ensueño ahorro en hospedaje
Pasamos dos noches en tubo, es solo la cama, el AA es más que suficiente para el espacio los servicios comunes muy limpio y suficiente, el ambiente increíble muy recomendable si quieres ahorro en hospedaje
Stayed 2 nights in Jan 2019

2/10 Terrible

Robin

Disliked: Staff & service, property conditions & facilities, room comfort
Vistelse på tubu Tulum
Vi fick ett litet tält att bo i. Väldigt oskönt med tanke på att tältet låg bredvid toaletterna och personalens städ förråd. Vi hörde varje natt folk som gjorde sina ärenden på toaletten. I tältet fick vi inget täcke utan ett lakan. Det blev väldigt kallt under nätterna vilket resulterade att vi fick sova i långbyxor och långärmat. Frukosten var helt ok. Men fortfäandte bedrövlig, kall äggröra och bröd var det enda som serverades. Te hade varit slut i flera dagar utan att ha fyllts på igen. För 500 pesos/natt ska det inte behöva vara tomt På te påsar. Hostelet drar även in mer pengar än vad man tror, att hyra en cykel kostar 80 pesos och cyklarna var uthyrda varje dag, och man har ungefär 13 cyklar. Handdukar kostar också förövrigt. Tvätt kostar 100 pesos. Osmakligt hostel med inte så bra service. Vattnet fungerade knappt, det tog 3 minuter att diska EN tallrik.
Stayed 3 nights in Jan 2018

6/10 Okay

caro, quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Original!
Très belle place écologique. Par contre l'ambiance était nulle. Pas droit d'alcool, endroit trop calme et douches froides.
Stayed 1 night in Dec 2017

6/10 Okay

MEGUMI

Disliked: Cleanliness, property conditions & facilities, room comfort
思ったより狭くて蚊が多かったです。 予約ときの見落とし？かもしれませんが、現地でテントと分かりガッカリしました。か、値段的に仕方ないと割り切って宿泊。 楽しい反面 隣のテントと密着してるし、ベッドは湿気っぽかったので、この条件だとお得な感じはしませんでした。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El hostal tiene un concepto original y divertido y las personas de ahí son muy atentas y serviciales, pero les hace falta limpieza en áreas comunes como los baños.
Stayed 3 nights in Oct 2017

8/10 Good

Mireille

Disliked: Staff & service
Attention aux taxes
Nous avons eu la mauvaise surprise de se faire charger des taxes aucunement mentionnées dans la réservation. Mis-à-part ce désagrément, le séjour était très bien.

10/10 Excellent

Deisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel para relajarte
De maravilla , personal súper amable

10/10 Excellent

seguro regreso...

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente lugar
el lugar es único y original, se encuentra en un lugar cercano a lugares bonitos para conocer y a la vez estratégico para moverse a otros más lejanos sin tanto problema.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original y cómodo
El personal del hotel es muy amigable y te ayudan en lo que pueden. Hay bicicletas que te prestan para desplazarte. Los cuartos están muy bien y son cómodos y por supuesto muy originales. El aire acondicionado funciona muy bien y los baños siempre están limpios. No limpian la habitación todos los días ni hacen la cama, pero la verdad no hace falta. Puedes acomodarla tu sin problema