Nerea Tulum

Beachfront hotel with lazy river and spa services

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Where to?

Dates

November 2025

5

December 2025

Nerea Tulum is a beachfront tropical getaway with a complimentary cooked-to-order breakfast and a 27-hole golf course. Guests can relax at the poolside bar, visit the spa for massages and nail services, and enjoy surfing, kayaking, and yoga classes, all with attentive service.

VIP Access

Wonderful

Popular amenities

Hot tub
Bar
Spa
24/7 front desk

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Room options

Check availability for these dates

Tonight

Nov 5 - Nov 6

Tomorrow

Nov 6 - Nov 7

Beachfront Rooftop

Highlights

Furnished balcony

Private plunge pool

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Hairdryer

64 sq m
Sea view
Sleeps 2
1 King Bed

Rooftop Suite

Exceptional

Highlights

Furnished balcony

Private plunge pool

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Hairdryer

64 sq m
Ocean view
Sleeps 2
1 King Bed

Beachfront Lower King

Exceptional

Highlights

Furnished balcony

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Private bathroom

Separate bath and shower

40 sq m
Sea view
Sleeps 2
1 King Bed

Beachfront Upper King

Highlights

Furnished balcony

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Private bathroom

Separate bath and shower

40 sq m
Sea view
Sleeps 2
1 King Bed

Deluxe Swim-Up King

Exceptional

Highlights

Furnished balcony

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Private bathroom

Separate bath and shower

40 sq m
Sleeps 2
1 King Bed

Partial Ocean View King

Wonderful

Highlights

Furnished balcony

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Private bathroom

Separate bath and shower

40 sq m
Partial ocean view
Sleeps 2
1 King Bed

Pool View King

Very good

Highlights

Furnished balcony

Air conditioning

Down duvet

Blackout curtains

Premium bedding

Pillow-top bed

Private bathroom

Separate bath and shower

40 sq m
Sleeps 2
1 King Bed

About the area

Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

Cenote Manatí - 2 min walk - 0.2 km
Tulum National Park - 14 min walk - 1.2 km
Soliman Bay - 10 min drive - 2.2 km
Tulum Mayan Ruins - 17 min drive - 10.6 km
Xel-Há Park - 18 min drive - 12.0 km

Getting around

Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

‪Xula Vista Restaurant - ‬10 min drive
‪Chula Vista - ‬10 min drive
‪World Cafe - ‬7 min drive
‪Seaside Grill - ‬7 min drive
‪La Cocina Del Pueblo - ‬10 min drive

About this property

Nerea Tulum

Upscale hotel near Soliman Bay

At Nerea Tulum, you can look forward to a poolside bar, a terrace and car hire on-site. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a massage, a body scrub or a body treatment. Enjoy on-site activities, such as snorkelling, beach yoga and kayaking. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Other perks at this hotel include:

An outdoor pool along with a lazy river, sunloungers and pool umbrellas
Free self-parking
Free bike hire, a round-trip airport shuttle (surcharge) and a free beach club on-site
Express check-out, express check-in and massage treatment rooms
Guest reviews give top marks for the helpful staff

Room features

All guest rooms at Nerea Tulum have comforts, such as free international calls and premium bedding, as well as thoughtful touches, such as furnished balconies and air conditioning.

Extra conveniences in all rooms include:

Pillowtop mattresses and down duvets
Bathrooms with free toiletries and hairdryers
Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Similar properties

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free secured, uncovered self parking on site

Food and drink

A poolside bar
A restaurant
Couples/private dining
Snack bar/deli

Things to do

Beach yoga
Free beach club
Free bicycle rentals
Hot tub
Kayaking
Lazy river
Outdoor pool
Snorkelling
Water sports equipment

Conveniences

24-hour front desk
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Outdoor treatment areas
Reflexology
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lever door handles
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance

More

3 buildings
3 floors
At least 80% of food locally-sourced
Built in 2021
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker

More

Air conditioning
Desk
Desk chair
Electrical adapters
Free international calls
Free local calls
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 5 and younger are not allowed at this property; all guests older than 5 are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Airport shuttle fee: USD 288 per vehicle (return, maximum occupancy 2)
Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Pool access available from 8:00 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 5 years old and younger are not permitted at this property

Only registered guests are allowed in the guestrooms

A car is recommended for transport to and from this property

Guests under 6 years old are not allowed in the swimming pool or hot tub

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Nerea Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Nerea Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nerea Tulum?

Self-parking is free at this property.

What time is check-in at Nerea Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Nerea Tulum?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Does Nerea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 288 per vehicle applies.

Where is Nerea Tulum located?

Nestled on the beach, this Tulum hotel is within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 1 mile (2 km).

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Nerea Tulum Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

Bruce James

2 Jun 2025

Liked: Cleanliness, property conditions & facilities

Quiet and beautiful retreat, wonderful staff.

Stayed 5 nights in May 2025

10/10 Excellent

Shirley

29 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel, really nice breakfast

Stayed 3 nights in May 2023

10/10 Excellent

Carla

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .

Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels

Stayed 3 nights in Nov 2023

10/10 Excellent

Elitia

30 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing. Isabell was amazing and informative.

Stayed 3 nights in Mar 2024

8/10 Good

Rym

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.

Stayed 6 nights in Apr 2025

10/10 Excellent

CARLOS

2 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Nerea Hotel in Tulum offers a serene escape nestled amidst the beauty of the Riviera Maya. From the moment we arrived, Jesus and Isabel extended warm hospitality, ensuring our stay was nothing short of exceptional. We left feeling rejuvenated, already planning our return to this hidden gem in Tulum.

Stayed 4 nights in Apr 2024

2/10 Terrible

Cristina

23 Jul 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Very disappointed in management for not informing me about the conditions prior to my arrival. Checked out the same day as my arrival and that says a lot ! They’re refusal to refund me for the days I didn’t stay on the property goes to show that they do not care about their patrons

Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

15 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTION

PERFECTION. Beautiful location - quiet, relaxing, wonderful little beach and pier. Staff was the best - friendly, accommodating, warm. We took advantage of the free kayaks and paddle boards to enjoy the crystal clear, warm waters. There was a bit of seaweed the first day, but cleared up the rest of our stay, and they worked tirelessly to clear what had accumulated on the sand. Our room was beautiful and so comfortable. Parking and security made having our own car to get to the busier parts of Tulum and cenotes very easy. 100000% will return and recommend for anyone wanted to enjoy Tulum but be out of the way of the party zone.

Stayed 5 nights in Feb 2023

10/10 Excellent

Lauren

20 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We spent 5 nights of our honeymoon at Nerea and had an amazing time! We got the rooftop suite with the dip pool and an amazing view. The bed was sooo comfy. The pool and gardens are kept sparkling clean. The staff there are the BEST! Ivan served us our romantic couples dinner on the pier which I highly recommend! Ivan helped make it feel really special. Teo served us breakfast and the most amazing cocktails at the bar. The menu was incredible and we loved everything we tried. Isabel was very friendly and greeted us at the front desk every day. She helped us with everything we needed with booking excursions. Overall, we can't wait to go back! We are a lesbian couple and Nerea was very LGBTQ welcoming.

4/10 Poor

ASHANDRA

16 Oct 2022

Disliked: Cleanliness, staff & service, amenities

This whole experience was poor from nearly the moment of arrival and it was difficult to relax as something went wrong (no exaggeration) every day that I was there. The property overpromises on basic amenties and "premium" amenities that they do not deliver on. It was disappointing and the reception staff was disinterested (and rude) about actually fixing issues -focused on placating and condescension. Not worth the money, time, energy, effort.

Stayed 3 nights in Oct 2022

2/10 Terrible

Tempestt

26 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

My husband and I were purely sold on Nerea and making this our go-to getaway spot in Mexico, however upon our last day a staff member by the name of Ivan had lied and stole the fish we caught on our fishing tour. We instructed him to keep the fish in the freezer and we would take it back home with us. Instead he told the kitchen staff we said he could have it. It broke our hearts because we loved the location, our stay, and had a great time until the very last day we found out what Ivan had done. We made sure to tip and be friendly with staff however this was done to us. When we reached back home, I unpacked my luggage bag to find that all of my gold jewelry was stolen. This jewelry was never unpacked or left out in our room. We suspect whoever cleaned our room literally went inside our luggage and took all of my jewelry including a Kate Spade watch and bracelet. So beware. Even if you take the necessary precautions, never trust a smiling face.

Stayed 5 nights in Aug 2023

10/10 Excellent

Kaylee

15 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.

Stayed 7 nights in May 2025

8/10 Good

TIMOTHY

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.

Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

21 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Acogedor y sereno, es el refugio perfecto para desconectar y dejarse abrazar por la naturaleza.

Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

19 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.

Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

24 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how quiet and secluded it was.

Stayed 4 nights in May 2025

10/10 Excellent

Audrey

9 Apr 2025

Liked: Staff & service, amenities

Hôtel à 15min de Tulum downtown, Taxi très cher: 35 us$ pour un aller. Transport en commun (collectivo) de l’autre côté de l’autoroute après 20 min de marche en plein soleil… Les hôtels devraient avoir des services de shuttle pour que les voyageurs puissent se déplacer plus facilement. C’est un gros moins pour les hôtels dans cette zone.

Stayed 7 nights in Mar 2025

10/10 Excellent

Lisa

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, friendly and attentive.

Stayed 4 nights in Mar 2025

8/10 Good

Edna lucia

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O hotel é bastante confortável. Infelizmente a praia é impossivel de entrar, muito sargasso, muito mesmo. O café da manhã tem um pequeno problema, tem limites de prato. Se quiseres algo mais além do oferecido tens que pagar. Para mim, economia desnecessária.

Stayed 5 nights in Mar 2025

10/10 Excellent

Diane

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!

Stayed 8 nights in Feb 2025