See all properties

Kaab Tulum

3.5 star property
Hotel with free parking, near Tulum National Park

Photo gallery for Kaab Tulum

Relax by the pool surrounded by lush greenery and palm trees, with comfortable lounge chairs and a small table.
Relax in this serene bedroom with a large bed, seating area, and potted plant.
Relax in our stylish lobby with a reception desk, seating area, and large window.
Relax in a serene space with a dark wicker chair, matching armchair, and a large potted plant.
Experience the Kaab Tulum's sleek design, featuring a grand staircase and expansive balcony area with a thatched roof.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Relax in a warm and inviting space with a large bed, bedside tables, and a cozy potted plant.

Deluxe Room, 1 King Bed, Non Smoking, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Fan
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Pool View

Two single beds with white linens and throw blankets, a nightstand, and a large window.

Superior Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Fan
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View

Two single beds with white linens and a wooden headboard, a bedside table with a lamp, and a large mirror.

Deluxe Double Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Fan
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

Relax in a serene space with a large bed, wooden headboard, and cozy seating area.

Family Suite, Multiple Beds, Pool View

Highlights

Air conditioning
Flat-screen TV
Fan
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite

Two single beds with wooden headboards and white bedding, a flat-screen TV, and a ceiling fan.

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Fan
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, 1 King bed with Sofa bed, Pool view

Relax in this serene space with a large bed, two comfortable chairs, and a potted plant.

Premium Suite, 1 King bed with Sofa bed, Pool view

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Fan
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

You may also like

Ad
Exterior

Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 263 reviews
The price is NZ$636
includes taxes & fees
2 Sept - 3 Sept
Conrad Tulum Riviera Maya
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Sol Oriente, Entre Calle Escorpion Sur y Av. Coba Sur, Tulum, QROO, 77500

What's nearby

  • Tulum National Park - 4 min drive - 3.9 km
  • Gran Cenote - 4 min drive - 4.6 km
  • Tulum Mayan Ruins - 6 min drive - 3.9 km
  • Las Palmas Public Beach - 6 min drive - 5.3 km
  • Playa Paraiso - 8 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬5 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Azul Cafe - ‬2 min walk
  • ‪El Capitán - ‬5 min walk

About this property

Kaab Tulum

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Kaab Tulum provides a poolside bar, a free daily manager's reception and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Bike hire, a 24-hour front desk and tour/ticket information
  • A front desk safe, smoke-free property and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Kaab Tulum include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fans and daily housekeeping

Languages

English, Spanish

Similar properties

Terrace/patio

Otonomus Tulum

  • Pool
  • Kitchen
  • Washer
  • Dryer
9.0 out of 10, Wonderful, 107 reviews
The price is NZ$107
includes taxes & fees
5 Aug - 6 Aug
Otonomus Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kaab Tulum Hotel
Kaab Hotel
Hotel Kaab Tulum Tulum
Tulum Kaab Tulum Hotel
Hotel Kaab Tulum
Kaab Tulum Tulum
Kaab
Kaab Tulum Hotel
Kaab Tulum Tulum
Kaab Tulum Hotel Tulum

Frequently asked questions

Does Kaab Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Kaab Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kaab Tulum?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kaab Tulum?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Kaab Tulum?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Kaab Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Kaab Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 281 reviews
Rating 8 - Good. 67 out of 281 reviews
Rating 6 - Okay. 20 out of 281 reviews
Rating 4 - Poor. 7 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Hotel staff was super helpful in recommending places to go/see.
Stayed 7 nights in Mar 2025

8/10 Good

Ewan

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and lots of quality recommendations.
Stayed 7 nights in Mar 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and room is very comfortable. Staff very friendly and good breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.
Stayed 4 nights in Apr 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort
Overall a decent budget stay. We weren’t looking for anything special as planned to be out and about the 2 days we stayed. Pros: AC worked well, beds were comfortable, room was clean and big, reception was super helpful with info Cons: shower sprayed all over the place, no hot water (apparently this was getting fixed?), had to fiddle with toilet to get it to fill and flush, rooms are not insulated well
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We were just passing through Tulum so we only stayed for one night, but we very much enjoyed the hotel, and ate in the attached restaurant which was very good. Friendly and helpful staff at both the hotel and restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Beatriz Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and space in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Caesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Very clean beautiful hotel with swimming pool.
Stayed 4 nights in Sep 2022

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff was above and beyond. Great location
Stayed 5 nights in May 2021

8/10 Good

Adedoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay except for the dirty mirror in the bathroom. Staff were very friendly & the beds were super comfy.
Stayed 3 nights in Jun 2023

6/10 Okay

Korynth

Disliked: Cleanliness, staff & service, amenities
If we had paid what the front desk quotes us, I would've been upset. Sheets had stains, floors weren't clean, but ac works great and location was convenient
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaab Tulum

It would be nice if there were some chairs in the rooms but everything else was fine.
Stayed 1 night in Jan 2023

8/10 Good

Blady

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. One observation, they need to improve on their internet services. But overall good i would stay again.
Stayed 10 nights in Sep 2022

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super slow. Everything was really bad. The only good thing about the hotel: the staff were "trying" to make things better.

4/10 Poor

Hagar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Beautiful place with mediocre service

The place is amazing but stuff wasn’t very nice and gave us a feeling we are not welcomed. Breakfast was told it would be at 8 but it only came out at 8:50 and delayed our schedule
Stayed 1 night in Oct 2022

10/10 Excellent

Broden

Liked: Cleanliness, amenities, property conditions & facilities
On day 3 of 4 they ignored the Do Not Disturb sign to wake me up early morning requesting me to switch rooms. I declined,
Stayed 4 nights in Jan 2023

8/10 Good

Gregorio

Liked: Staff & service
Disliked: Cleanliness
The customer service here at Kaab is excellent, front desk receptionist were very friendly. Marco who you can find in the restaurant area was also very friendly. When we arrived we were given a room with king size bed & sleeper. We requested and PAID for two queen beds. 2) the room we were given was AWFUL, it smelled like urine and the sheets were dirty. We were upgraded to a suite at no charge. The suite was spacious but again the housekeeping is terrible. The “clean” bath towels in the bathroom were stained. Pool area was also a little dirty when we arrived around 3pm on a Monday.
Stayed 5 nights in Aug 2022

2/10 Terrible

Juan Manuel Gonzalez Rubio

Disliked: Staff & service, amenities, property conditions & facilities
Really Noisy!! No PLACE TO REST!! I traveled 1 hour back just to have a nice rest and what a surprise!! They ran out of Water!!! It took 2 hours to service again!!! They really do not care about customers , I had too long!! Because they are not are aware of water supply!! Too expensive for not having water storage!! And Too NOISY!! It is not really worth the Price
Stayed 1 night in Nov 2022

6/10 Okay

Milena

Liked: Property conditions & facilities
Disliked: Amenities
The property is nice and location is good, however the bathroom door was broken and wouldn’t close. The main issue we had is that there is no wifi in the room, it only works in communal areas. This also meant that the TV did not work, as it was Netflix/YouTube only. We let reception know and twice they said they’ll send someone but they never did. I suspect this is a known issue and not something that they feel needs to be resolved.

6/10 Okay

LAURA JULISSA

Liked: Staff & service
The location is perfect and the staff was friendly. The hotel itself was kept pretty clean. For some reason and I have no clue how but there were tons of mosquitoes in our room at ALLTIMES. There were mosquito corpses from previous tenants that were never cleaned so obviously this is an issue at this hotel. I stuffed a towel under the door and kept the windows shut at all times and there were still tons of them in the room. I had read reviews about the towel situation in this hotel and it is 100 percent true. You better keep your towel clean because you will not get fresh towels AT ALL throughout your stay regardless of how long you stay. We asked over and over and finally the day before we left we received a fresh towel each and they were old and stained so not sure if it was even a clean towel. I wouldn't stay here again because of the mosquito and towel situation but the staff was friendly.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien y muy amables y atentos
Stayed 2 nights in May 2025

10/10 Excellent

Fernando

Stayed 1 night in Apr 2025