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Reviews of Les Suites de Laviolette Ascend Hotel Collection

3 out of 5
Les Suites de Laviolette Ascend Hotel Collection
7201 Rue Notre-Dame Ouest, Trois-Rivieres, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and great value.
Stayed 1 night in May 2024
Response from Hôtel Laviolette on 27 May 2024
Greetings to you, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

8/10 Good

Madhura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was clean and I could my park my car just near the room and have an access through my room. This helped me load and unload to my car easily.Breakfast was just ok. Bathroom was small but well maintained. Overall good stay
Stayed 2 nights in May 2024
Response from Hôtel Laviolette on 27 May 2024
Greetings to you, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great property though it’s a few miles from downtown.
Stayed 1 night in May 2024
Response from Hôtel Laviolette on 23 May 2024
Greetings to you, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

INGYU, katy

Business traveller
Liked: Amenities
Everything good
Stayed 1 night in Apr 2024

10/10 Excellent

karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleeping arrangements with one bed in its own room with doors that close. No elevator if you’re on the second floor ( that we could find
Stayed 1 night in Apr 2024
Response from Hôtel Laviolette on 23 May 2024
Greetings to you, We do have an elevator altough it's more of a lift/ service elevator. Next time you can ask us where it is and it'll be our pleasure to show you. We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a long weekend. Staff were very accommodating, friendly, and a pleasure to interact with. Thank you!
Stayed 4 nights in Apr 2024
Response from Hôtel Laviolette on 23 May 2024
Greetings to you, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

10/10 Excellent

Julietta

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed by the location and look of Laviolette, I thought I had booked a place closer to the charming downtown area, but was won over by the excellent staff and cleanliness of the hotel. I would definitely stay here again. I was initially given a room on the ground floor, but my request for a second floor room was accommodated. The room was large, clean and very comfortable. Staff was professional and helpful. The included breakfast was hearty and tasty.
Stayed 1 night in Apr 2024
Response from Hôtel Laviolette on 23 May 2024
Greetings to you Julietta, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, but Wifi was very slow
Stayed 2 nights in Mar 2024
Response from Hôtel Laviolette on 23 May 2024
Greetings to you, We would like to thank you for such nice feedback. It was a pleasure to have you among us. We are delighted to know that you enjoyed your stay with us, and we certainly hope to see you back soon!-Hotel & suites Laviolette’s team.

8/10 Good

Claudie

Stayed 1 night in Feb 2024

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 23 Feb 2024
Bonjour Claude, Vos précieux commentaires sont une source d'inspiration pour notre équipe et seront transmis à tous nos membres. Ils nous encouragent à poursuivre nos efforts afin d'améliorer continuellement la qualité de nos services et de garantir une expérience exceptionnelle à chacun de nos clients.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but wifi wasn’t working unfortunately
Response from Janie Pronovost / Operations Director on 23 Feb 2024
Dear Stephen, We sincerely apologize for the inconvenience caused by the WiFi connection. Rest assured, we are committed to improving it.Thank you for sharing your experience with us. We hope that your next visit will be even more enjoyable than the previous one.Wishing you a wonderful day!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo mom travel
Un bain tourbillon dans la chambre, le rêve d'une mère qui voyage solo pour la première fois. Le lit est plus que confortable, une quantité astronomique d'oreillers, une couverture en molleton supplémentaire, j'ai dormi comme une Reine. Très propre, bien insonorisé ( du moins je n'ai pas entendu de bruit venant des autres chambres) , stationnement sécuritaire. 10/10
Stayed 1 night in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 23 Feb 2024
Bonjour Julie, Vos précieux commentaires sont une source d'inspiration pour notre équipe et seront transmis à tous nos membres. Ils nous encouragent à poursuivre nos efforts afin d'améliorer continuellement la qualité de nos services et de garantir une expérience exceptionnelle à chacun de nos clients.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean room. Very neat.
Stayed 2 nights in Feb 2024
Response from Janie Pronovost / Operations Director on 20 Feb 2024
Dear Santiago, We are grateful for your feedback, which holds great value to us and will be shared with our team. Your responses in the survey serve as encouragement to our staff members, who continuously strive to enhance the quality of our services to provide an exceptional experience for each of our guests. It is a pleasure for us to receive positive feedback such as yours.Wishing you a wonderful day!

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Helene, Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau et de faire en sorte que votre prochaine visite soit encore plus mémorable que la précédente.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Laurent, Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau et de faire en sorte que votre prochaine visite soit encore plus mémorable que la précédente.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Charlie

Stayed 1 night in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Charlie, Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau et de faire en sorte que votre prochaine visite soit encore plus mémorable que la précédente.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Luc, Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau et de faire en sorte que votre prochaine visite soit encore plus mémorable que la précédente.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Jonna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and friendly staff. Breakfast okay considering it was chaotic with so many families with young kids(hockey turnement maybe?)
Stayed 1 night in Feb 2024
Response from Janie Pronovost / Operations Director on 20 Feb 2024
Dear Jonna, We are grateful for your feedback, which holds great value to us and will be shared with our team. Your responses in the survey serve as encouragement to our staff members, who continuously strive to enhance the quality of our services to provide an exceptional experience for each of our guests. It is a pleasure for us to receive positive feedback such as yours.Wishing you a wonderful day!

10/10 Excellent

HWASUNG

Stayed 1 night in Jan 2024
Response from Janie Pronovost / Operations Director on 20 Feb 2024
Dear Hwasung, We are grateful for your feedback, which holds great value to us and will be shared with our team. Your responses in the survey serve as encouragement to our staff members, who continuously strive to enhance the quality of our services to provide an exceptional experience for each of our guests. It is a pleasure for us to receive positive feedback such as yours.Wishing you a wonderful day!

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour merveilleux
Nous avons eu un merveilleux séjour en amoureux dans une ambiance feutrée et confortable. Très bon choix d'hôtel....
Stayed 1 night in Jan 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Micheline, Vos précieux commentaires sont une source d'inspiration pour notre équipe et seront transmis à tous nos membres. Ils nous encouragent à poursuivre nos efforts afin d'améliorer continuellement la qualité de nos services et de garantir une expérience exceptionnelle à chacun de nos clients.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Tamisha, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay although I didn’t stay long but the little bit I stayed it was pleasant
Stayed 1 night in Dec 2023
Response from Janie Pronovost / Operations Director on 20 Feb 2024
Dear Tamisha, We are grateful for your feedback, which holds great value to us and will be shared with our team. Your responses in the survey serve as encouragement to our staff members, who continuously strive to enhance the quality of our services to provide an exceptional experience for each of our guests. It is a pleasure for us to receive positive feedback such as yours.Wishing you a wonderful day!

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2024
Response from Janie Pronovost / Directrice des opérations on 20 Feb 2024
Bonjour Michael, Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau et de faire en sorte que votre prochaine visite soit encore plus mémorable que la précédente.Au plaisir de vous revoir bientôt, et passez une merveilleuse journée!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful receptionist
Stayed 1 night in Jan 2024
Response from Janie Pronovost / Operations Director on 20 Feb 2024
Dear Margaret, We are grateful for your feedback, which holds great value to us and will be shared with our team. Your responses in the survey serve as encouragement to our staff members, who continuously strive to enhance the quality of our services to provide an exceptional experience for each of our guests. It is a pleasure for us to receive positive feedback such as yours.Wishing you a wonderful day!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 23 Jan 2024
Bonjour,Merci d'avoir pris le temps d'évaluer notre établissement. Nous sommes heureux de constater que votre séjour fût à la hauteur de vos attentes.Au plaisir de vous revoir parmi nous,En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 23 Jan 2024
Bonjour,Merci d'avoir pris le temps d'évaluer notre établissement. Nous sommes heureux de constater que votre séjour fût à la hauteur de vos attentes.Au plaisir de vous revoir parmi nous,En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

2/10 Terrible

Darlene

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaning parking is very small and no sound proof
Stayed 3 nights in Jan 2024
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.For a future stay, please note that the parking lot goes all around the hotel and fits over 150 vehicles.Cleaning in all Choice hotels is done every 3 days, during a future stay, please note that at any time you can contact reception by dialing 0 on your room phone to let us know if you need anything. It will be out pleasure to bring it to you.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Corinne NichiloDirectrice de l’hébergement Hôtel Les Suites de Laviolette

2/10 Terrible

ALI

Stayed 1 night in Jan 2024
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Corinne NichiloDirectrice de l’hébergement Hôtel Les Suites de Laviolette

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de votre évaluation qui a une grande valeur à nos yeux, et qui sera transmise à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Rodrigo, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent trip! I loved the experience to stay with my family in that hotel. Nice room, spacious, comfortable beds, nice amenities.
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

6/10 Okay

Alain

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôt.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

8/10 Good

Michel

Stayed 2 nights in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôt.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Germain

Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

HWASUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Jan 2024
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

HWASUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Dec 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de votre évaluation qui a une grande valeur à nos yeux, et qui sera transmise à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub suite was fantastic. Lots of parking. Lots of heat and instant hot water. Breakfast was better than any other place I've stayed at. Totally enjoyed by me and my wife. Would definitely book this room again
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Dec 2023
Good Morning!Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

10/10 Excellent

Cassy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de votre évaluation qui a une grande valeur à nos yeux, et qui sera transmise à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Sanghamitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay!
Stayed 1 night in Oct 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so pleased that you enjoyed your stay with us ! Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

6/10 Okay

Karine

Liked: Cleanliness
Disliked: Staff & service, amenities
Service ordinaire
Stayed 2 nights in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, Madame, nos plus sincères salutations.Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

8/10 Good

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious
Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so glad you found our rooms spacious ! Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

10/10 Excellent

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place and rooms Good pricing
Stayed 2 nights in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 5 Dec 2023
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your room and our establishment ! Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

10/10 Excellent

Nathalie

Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 16 Dec 2023
Bonjour,Merci d'avoir pris le temps d'évaluer notre établissement. Nous sommes heureux de constater que votre séjour fût à la hauteur de vos attentes.Au plaisir de vous revoir parmi nous,En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommand and we will be back for sure
Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 21 Nov 2023
Good Morning,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

8/10 Good

Fernand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à ajouter
Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 21 Nov 2023
Bonjour,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 21 Nov 2023
Bonjour,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette

6/10 Okay

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noise from the highway
Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 19 Nov 2023
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are sorry you were disturbed by the outside noise.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Corinne NichiloFront desk Director Hôtel Les Suites de Laviolette

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 19 Nov 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Nous sommes reconnaissants de vos commentaires qui ont une grande valeur à nos yeux, et qui seront transmis à notre équipe. Vos réponses, dans le cadre du sondage, serviront d’encouragement auprès des membres de notre personnel, qui visent continuellement à améliorer la qualité de nos services afin d’offrir une expérience exceptionnelle à chacun de nos clients. C’est pour nous un plaisir de recevoir les commentaires positifs.Nous vous remercions encore une fois d’avoir partagé votre expérience avec nous. Nous espérons que votre prochaine visite sera encore plus agréable que la précédente.En vous souhaitant une magnifique journée,Corinne NichiloDirectrice de la réceptionHôtel Les Suites de Laviolette

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good! Bed was very confortable.
Stayed 1 night in Nov 2023
Response from Corinne Nichilo - Hôtel Les Suites de Laviolette on 19 Nov 2023
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at Les Suites de Laviolette Ascend Hotel Collection. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We are so glad your bed was comfortable and that your enjoyed our complimentary breakfast! Your loyalty is important to us. Please visit us again soon! Sincerely, Corinne NichiloFront Desk DirectorHôtel Les Suites de Laviolette