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Hotel Palacio Azteca

3.5 star property
Family-friendly hotel with free valet parking and free airport shuttle

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Standard Room, 1 Queen Bed
Point of interest
Lobby
Lobby sitting area
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
The current price is NZ$196
includes taxes & fees
9 July - 10 July

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • CAS Visa USA - 10 min walk - 0.9 km
  • Plaza Rio Commercial Center - 12 min walk - 1.0 km
  • Paseo Chapultepec - 15 min walk - 1.3 km
  • Centro Cultural Tijuana - 15 min walk - 1.3 km
  • Estadio Caliente - 4 min drive - 4.1 km

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca provides a free return airport shuttle, a terrace and a garden. Treat yourself to a sports massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Babysitting (surcharge), a banquet hall and free newspapers
  • 7 meeting rooms, a computer station and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 201 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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The price is NZ$204
includes taxes & fees
9 July - 10 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Palacio Azteca?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on 9 Jul 2025 start from NZ$196.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Azteca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca?

Checkout is at noon.

Does Hotel Palacio Azteca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

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Hotel Palacio Azteca Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Amenities
I've stayed here several times and they always provide the best customer service. I recommended a thousand times. It is also close to downtown very convenient
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and safe. Buffet was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
it was avery nice experience i would recommend it to everyone
Stayed 5 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness
Personal very friendly
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in TJ

I appreciate everyone here dedicated work to strive for the best I felt safe and have a wonderful room
Stayed 1 night in Mar 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness
Dirty pool
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Place was wonderful for the weekend. The staff was nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe place
Stayed 1 night in Dec 2024

2/10 Terrible

Carmen

Valet personnel were amazing , but restaurant personnel lacked customer service. Jesus waiter was the only one who was very attentive and respectful.
Stayed 3 nights in May 2025

4/10 Poor

Juan

Disliked: Cleanliness
I really lov3d staying here when my kids were little but now the property it's old and runned down
Stayed 2 nights in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar the manager was just excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Friendly staff. Easy check-in and check out. The free breakfast was good and they also had buffet style breakfast for additional fee. Free transport to/from airport was a big plus.
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel super clean good service
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2025

10/10 Excellent

AM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, nice and clean !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Live it

Second time staying here. Love it. Free breakfast, eady parking and transportation to and from airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, room comfort

Mary Anne & Bill medical tourism

Older hotel but excellent services, beautiful pool area, ability to have 3 great meals a day. All at a great price. Will return
Stayed 6 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024