Hotels with Pool & Resorts in Theater District from NZ$348

"Extremely rude hotel staff across the board from the front desk to the elevator guards (the day-time guards were rude, the night-time guards were totally fine and kinder). Rooms are shockingly shabby and bathrooms are unacceptably filthy. The only two perks for this hotel are the location on Broadway and the fact that the restaurant, Friedman’s, is fantastic and has excellent food and waitstaff support. "

"breadfast is good"

"Stayed mid-April. It’s a little more rundown than I thought it would be once we got there. It smelled like smoke on my entire floor, even though it was non-smoking. The key cards would never unlock the door until the 5-6th try, and that’s when they were actually working. The AC wasn’t working in the three rooms they tried us in unless we call down at night and had a handyman come up and turn a screw or something every night. Not my favorite hotel to stay at in NYC regardless of price. The staff was pretty accommodating for what they had to work with."

"Very very clean. Very nice staff. Older hotel. Poor shower pressure."

"Unfortunately, our experience wasn’t the best. The front desk staff came across as unfriendly both over the phone and in person. When I called ahead to confirm our reservation, the interaction already felt short and unwelcoming, and that same attitude continued during our stay. The one bright spot was Luis, the doorman, who was genuinely kind, helpful, and welcoming from the moment we arrived. He honestly gave us the best customer service experience at the hotel. Overall, the hospitality from the front desk staff left a lot to be desired, and because of that, I’m not sure I would stay here again or recommend it to others."

"The rooms are extremely outdated. The room, for the price, was very disappointing. The hotel needs a full renovation. The patching and repair in the units really make the room gross."

"If you use hairspray or steamer in the room there’s a good chance you wake up to notice that you’re being charged $500 for “vaping” in the room. I don’t own a vape and had this happen. Staff at front said this has been a huge problem affecting tons of guests on the daily."

"Clean room and hotel. "

"I enjoyed my stay"