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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Creator video
Minibar, in-room safe, desk, laptop workspace
Penthouse, Multiple Beds (Penthouse King Suite)
Minibar, in-room safe, desk, laptop workspace
Virgin Hotels New York City in Manhattan offers a lively retreat with two restaurants, a seasonal outdoor pool, and a 24-hour fitness center. The Exhale Spa provides deep-tissue massage and aromatherapy for travelers seeking refreshment after exploring the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
The current price is NZ$694
includes taxes & fees
5 Oct - 6 Oct
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Spa

The on-site spa has 10 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, prenatal massages, sports massages, and Swedish massages. Types of pampering treatments available include aromatherapy, body scrubs, and facials. Other on-site facilities include a steam room and a sauna.

Minibar, in-room safe, desk, laptop workspace
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(185 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(44 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Paper Coffee - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel near Empire State Building
Located close to Madison Square Garden and Grand Central Terminal, Virgin Hotels New York City provides a coffee shop/cafe, dry cleaning/laundry services and 3 bars. Treat yourself to a deep-tissue massage, a body scrub or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • A banquet hall, a 24-hour front desk and smoke-free property
  • A lift, coworking spaces and a front desk safe
  • Guest reviews say great things the dining options, pool and central location
Room features
All 463 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, separate sitting areas and premium channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Virgin Hotels New York City?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 5 Oct 2025 start from NZ$626.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Virgin Hotels New York City?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Checkout is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

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Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1969 out of 2945 reviews
Rating 8 - Good. 481 out of 2945 reviews
Rating 6 - Okay. 236 out of 2945 reviews
Rating 4 - Poor. 140 out of 2945 reviews
Rating 2 - Terrible. 119 out of 2945 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with incredible accommodations and amenities. Will certainly be back to enjoy it again.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay
Stayed 1 night in Aug 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 7 nights in Jul 2025

10/10 Excellent

Shauna

Loved the view and terrace
Stayed 3 nights in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2025

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel team is spectacular!
Stayed 7 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Pool club amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my sta
Stayed 4 nights in Aug 2025

10/10 Excellent

Denia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

isaac

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and very good location
Stayed 3 nights in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place elevators take a bit to figure out
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, in a great area with plenty of restaurants nearby when it comes to nighttime, very secured and safe entrance to your room with privacy and an amazing view if you get a high level floor room. The bed was cozy, pillows very comfortable the sheets were cold and fresh all night long best sleep I’ve had. Would highly recommend and be back!
Stayed 3 nights in Aug 2025

8/10 Good

Makeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and hotel was very nice and friendly… amenities required reservations for hotel guest
Stayed 2 nights in Aug 2025

10/10 Excellent

Frantzchesca

Liked: Cleanliness, staff & service, property conditions & facilities
This is my new favorite hotel
Stayed 1 night in Aug 2025

6/10 Okay

david

Liked: Cleanliness
Pictures are better than it looks
Stayed 5 nights in Aug 2025

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tanea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay a little closer to 42nd st. Location was a bit removed from the safety of other parts of midtown but the hotel was wonderful
Stayed 2 nights in Aug 2025

6/10 Okay

Kenneth

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I liked how close the hotel was to restaurants and main attractions. However, I feel the hotel is a bit overrated when it comes to overall quality. During my stay, the fire alarm went off around 3:00am with an announcement, which was pretty disruptive and unexpected.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sekadde

Liked: Amenities
Very good
Stayed 3 nights in May 2025

8/10 Good

Takira

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location allowed us to walk nearly everywhere we wanted. From Times Square to the Edge. Felt safe walking!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area and resturant were on point
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Fun hotel with beautiful view of Empire State building
Stayed 2 nights in Jul 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, loved the upgrade. Nice staff
Stayed 1 night in Aug 2025

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