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Amazing hotel where the staff make you feel welcome the first second you walk in. It's a very calming relaxing hotel with the best of everything a hotel can provide. Special thankyou to Chrisanthi and Theodore for looking after us.

Great hotel. Modern, clean and great facilities. Buffet breakfast was delicious with a large variety of dishes.

Wonderful and attentive staff. Modern hotel. Thanks for a lovely stay.

Very nice hotel with great rooms and lovely amenities. We really enjoyed our three night stay at the Galaxy. Staff were very friendly and helpful and the buffet breakfast the best we’ve had on our travels with so much fresh produce and warm food options. Good location with a short walk (15 min) to the old town, also the ‘hop on hop off’ bus stops straight outside the hotel.

The property was excellent. It was in a great location, with good restaurants and supermarkets around. We could walk to the port area about 1 km away. It was spacious, clean and very well maintained. The staff were friendly and very helpful. We really valued the washing machine and gym. The area was very quiet. The only issue we had was that the pool was heavily chlorinated and caused some skin irritation with my husband. Apart from that, everything was perfect.

Staff are exceptionally friendly, Beautiful room and modern room Breakfast is delicious and plenty selections and the lady who look after breakfast area is very efficient. 5 mins walk to the center.

Staff exceptional, clean room and spacious

Beautiful hotel , loved staying here , loved everything about the hotel , very friendly staff

At first we missed the hotel as it is set back behind a restaurant when driving. Parking is across the road and if full the Metaxa staff ensure their was a spot. Shower and toilet were separate which was very good. Bathroom space for products is limited. Bed was comfortable. Coffee (pods) / tea amenities good. Balcony overlooking the Port was good. Location was very good with the archaeological museum a few mins walk. Restaurants plenty nearby. We had to leave before breakfast was available and...

It was close to the airport.

Beautiful new build hotel with exceptional space and cleanliness. Staff were very friendly and helpful. An easy walk into the old town or down to harbour and taxis were very affordable in Heraklion if needed.

Enjoyed our stay at the Ibis, we were only here for a night on our way to Chania but the room was perfect for our stay. One of the comfiest beds we had slept on during our whole trip in Europe. Staff were very helpful when we needed, and the buffet breakfast had so many options.

The staff were amazing. Always friendly and helpful. I could not praise them highly enough. The restaurant is top rate and definitely worth coming back for. The pools area was very nice but a little more sun protection would have been nice. The only area lacking was the maintenance. My toilet hardly flushed and the hand basin was cracked and leaked.

Newly build complex around 10m drive from Heraklion center. We stayed in the suite which had a seperate Queen bed and 2 x single beds in living room. It is a great place to stay! Rooms are spacious, beds super comfortable. Room is super modern. There is a good size fridge, washing machine and cooking appliances. The gym is decent, and there is a pool. Parking is tricky at night but they have a dedicated parking area which only fits around 7 cars. We always managed to find a spot even if it was...