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Reviews

4.6 / 5Wonderful
1,133 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Koubes
    12 min walk
  • Popular Location
    Heraklion Archaeological Museum
    13 min walk
  • Popular Location
    St. Mark's Basilica
    15 min walk
  • Airport
    Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Room, City View

    Room Amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More details
  • Superior Triple Room, City View

    Room Amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

    Room Amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More details
  • Executive Room, City View

    Room Amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, Pool View (Pure Wellness)

    Room Amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Executive Room, Pool View

    Room Amenities

    • 28 sq m
    • Sleeps 3
    More details
  • Superior Room, Pool View

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Family Room, 2 Bedrooms, Connecting Rooms, City View

    Room Amenities

    • 42 sq m
    • City view
    • Sleeps 5
    More details
  • Superior Triple Room, Pool View

    Room Amenities

    • 23 sq m
    • Sleeps 3
    More details
  • Superior Single Room

    Room Amenities

    • 18 sq m
    • City view
    • Sleeps 1
    More details
  • Superior Double or Twin Room, City View (Business)

    Room Amenities

    • 21 sq m
    • City view
    • Sleeps 2
    More details
  • Executive Room, City View (Pure Wellness)

    Room Amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More details
  • Economy Double or Twin Room

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details

About this area

Heraklion

Located in Heraklion, Galaxy Hotel Iraklio is in the city centre and near the beach. Palace of Knossos and Eleftherias Square are local landmarks, and the area's natural beauty can be seen at Public Gardens of Iraklion and Geoponikos Kipos. Travelling with kids? Consider Watercity Waterpark and Dinosauria Park. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Koubes - 12 min walk
  • Heraklion Archaeological Museum - 13 min walk
  • Morosini Fountain - 15 min walk
  • Lions Square - 15 min walk
  • St. Mark's Basilica - 15 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 11 min drive

Restaurants

  • Where to eat
  • Per Se Lounge – Pool-view restaurant with a bar offering Mediterranean cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Vetri Restaurant – Poolside restaurant offering Mediterranean cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Per Se Bar – Pool-view lobby lounge offering Mediterranean cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

Galaxy Hotel Iraklio

5-star, family-friendly hotel near Heraklion Archaeological Museum
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a coffee shop/café and a steam room are on-site. All 127 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Galaxy Hotel Iraklio offers 127 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.
Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Free extended parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Free hot/cold buffet breakfast available daily 7 AM–10:30 AM
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Outdoor pool
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Outdoor pool
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Greek
Italian

Business services

9 meeting rooms
Computer station
Conference centre (7535 square feet of space)

Outdoors

Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk

More

Designated smoking areas
Fireplace in reception
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Heating
Linens
Pillow menu
Premium bedding
Select comfort bed

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hairdryer
Towels

Entertainment

26-inch LCD TV
satellite channels

Food and drink

Coffee/tea maker
Espresso maker
Minibar

More

Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in available 24 hours
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 1039K015A0002000

We should mention

Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Galaxy Hotel Iraklio Heraklion
  • Galaxy Hotel Iraklio
  • Galaxy Iraklio Heraklion
  • Galaxy Iraklio
  • Galaxy Hotel Iraklio Crete/Heraklion
  • Galaxy Hotel Heraklion
4.6

Wonderful

5 - Excellent
764
4 - Good
295
3 - Okay
53
2 - Mediocre
13
1 - Poor
8
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb. 2020

2/5

  • Disliked: Cleanliness, room comfort

Dirty hotel but great location!

Couldn’t cater well for young children, the rooms were not cleaned well, (hair in the tub, hair on the new sheets, smelly stained carpets, with hair) Barley saw anyone smile!

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Thoughtful 5-star Hotel

It is truly a 5-star hotel. Customer service is spot on, excellent. Thank you for a well done job.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay. Staff members were friendly and helpful. Convenient location with modern facilities. Great breakfast.

Stayed 1 night in Oct. 2019

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