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"The room we stayed in was cleaned everyday and towels and ( coffee pods for the machine) replaced. I was initially slightly dubious about using the sister hotel facilities. But I can assure you it is literally 2 mins away, on a private beach. They have a lovely pool and the most amazing staff. We came for just 5 days and it was just so wonderful to relax and enjoy the surroundings and food and staff’s kindness."

"The room was clean and the staff can’t do enough for you. Everyone was very attentive and the food/drink options are fantastic. The hotel is busy so it can be hard to get a sun bed after 10:30am but overall it is a very beautiful place to visit."

"Very modern, clean, and excellent service from very friendly staff."

"Stunning views, such a warm welcome and great home cooked food"

"Amazing and helpful staff, great breakfast, beautiful pool are with bar. Walking distance to restaurants and beach etc. Would stay here again."

"This is a fantastic hotel!"

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"Great service friendly helpful staff fantastic outside facilities bar and restaurant area good food good location comfortable room"

"Very central and convenient location yet away from the crowded high traffic tourist area."

"Hotel has many restrictions and the staff could be more friendly"

"This place is honestly amazing. Every member of staff is helpful and friendly. I stayed with my friends wedding party and we all had an amazing time. They took amazing care of all of us. Would love to come back and stay longer to experience everything they have. Thank you!"

"Gorgeous hotel with wonderful staff. I don’t think they’ve marketed it very much yet (or else the gays aren’t as keen on Crete) because we were the only gays staying there. Full of straight couples and lots of straight PDA at the pool.. strange for an Axel Hotel. As for the location, it’s about three or four hours drive from the best attractions of the island - all much farther west. The AC unit did leak onto our faces as we slept, so we had to stop using it."