Exterior

Reviews of Chaiin Hotel - Dongmen

3 out of 5
Chaiin Hotel - Dongmen
3 to 12 Floor, No.163 Sec. 2 Xinyi Road, Zhongzheng District, Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 1003 reviews" "
Rating 8 - Good. 420 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chiewhui, fremont

Travelled with partner
Liked: Amenities
Very convenient location n friendly staff Clean tool with good beds n very sumptuous breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

CHARLES, TEMPLE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the hotel are very welcoming, from the time you check in, room service when you opt to have it done, and dinning staffs Wenie, Kevin, Claire & Vicky are exceptional. They kept the breakfast area clean and have plenty of foodie to have.They all make you feel like you gone back home for visit with family. I would highly recommend the hotel, and definately stay again on next visit. Location is convenient to go do some shopping, plenty of restaurants for lunch or evening meals.
Stayed 9 nights in Apr 2024
Response from Chaiin Management on 21 Apr 2024
Dear guest,we appreciate your review of Chaiin Team, which makes us get better and better. Chaiin team always strive our best to deliver the best service. We hope you relax and enjoy during the stay. Wish your next journey can come the sooner the better! _Chaiin Management

8/10 Good

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very very convenient location, lots of dining and shopping options. closet to everything
Stayed 6 nights in Apr 2024

8/10 Good

Charley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very accessible
Stayed 5 nights in Mar 2024
Response from _Chaiin Management on 4 Apr 2024
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

10/10 Excellent

Mao, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the time of stay. Excellent serves for many small details which I have not experienced in other countries and especially thanks the staffs Claire, Winnie and Kevin for taking care of my parents, very nice people!
Stayed 6 nights in Mar 2024
Response from Chaiin Management on 25 Mar 2024
Dear guest, we got a perfect score from you! Thank you for your enjoyment of this stay Chaiin team always hopes to create beautiful memories for our guests. We are glad to hear that you slept and had fun in our hotel. When will you come next time? Hope we can see you again

10/10 Excellent

Fang-I Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the easy in and out from the hotel. The breakfast is great. Staffs are friendly and helpful. I recommend this hotel for short or long stay in Taipei.
Response from _Chaiin Management on 24 Feb 2024
Dear guest, it's our pleasure to have your lovely feedback. Chaiin Team strives to provide the best service in every detail when it comes to hosting our guests. Let's have fun together next time you come back to Dongmen:p Chaiin Hotel will be here waiting while keeping bettering ourselves for providing better accommodation experiences! See ya _Chaiin Management

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 nights. The staff were very nice and accommodating. The metro is about 50 steps from the hotel. There were tons of shopping options. Just a constructive note that my room needed vacuuming.
Stayed 5 nights in Feb 2024
Response from Chaiin Management on 18 Feb 2024
Greetings! Chaiin Hotel is the destination of your journey and only 1 min from MRT Dongmen Station. With a superb location, spectacular service, and fantastic facilities, you could have wonderful and dazzling accommodation experiences:p We'd like to know when you will travel to Taipei and have fun with us. See you soon. _Chaiin Management

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from _Chaiin Management on 5 Feb 2024
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

6/10 Okay

BEE HOON

Travelled with partner
Locations is good Room is small and check in area is small, the only one lift is slow
Stayed 3 nights in Jan 2024
Response from _Chaiin Management on 27 Jan 2024
Dear guest Thanks for choosing Chaiin Hotel to be your home in Taipei and share your comment with us:p We've received your opinion, and Chaiin team will keep going to provide nice accommodation experiences for you! See ya next time!

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from _Chaiin Management on 14 Jan 2024
Hi! It's our pleasure to have your lovely feedback. Chaiin Team strives to provide the best service in every detail when it comes to hosting our guests. Let's have fun together next time you come back to Dongmen:p Chaiin Hotel will be here waiting while keeping bettering ourselves for providing better accommodation experiences! See ya _Chaiin Management

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的旅店,可惜我只订了两天。地理位置很好,离捷运站和公交车站都很近。旅店非常安静,而且设备齐全,还送奶茶和水。
Stayed 2 nights in Dec 2023
Response from _謙商旅 櫃台經理 on 21 Dec 2023
你好啊謝謝你超讚的留言 ! 謙商旅團隊很開心你喜歡我們團隊用心營造的環境,也很感謝你對謙商旅所提供的溫暖服務有所肯定。再次感謝你的留言,期待能夠再次見到你 ! _謙商旅 櫃台經理

10/10 Excellent

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from _Chaiin Management on 20 Dec 2023
Dear guest, thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. Did you have a thrilling or amazing adventure in our lobby? It's really good, isn't it? We will keep those memories into our hearts and look forward to your next trip.

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property’s location is great, but room is very small, no room for luggage or clothes. Property is not well maintained or cleaned. Lighting in room is dark. Carpet is old and looks dirty. We enjoyed the areas but not the hotel.
Stayed 12 nights in Dec 2023
Response from _Chaiin Management on 20 Dec 2023
Dear lovely guestThank you for choosing Chaiin Hotel as your home in Taipei. We appreciate your review of Chaiin Team, which makes us get better and better :) We've received your opinion; Chaiin team will pay more attention to this issue. Thanks for your kind reminder:p We'd like to know when you will travel back to Chaiin? See ya next time soon!

10/10 Excellent

Yeen Shiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店設施豪華,服務一流,讓我感到賓至如歸。客房裝潢精緻,清潔無可挑剔。然而,需提及的是房間的隔音效果稍差,感受到外部噪音。希望飯店能夠改進此方面,提升住客的休息品質。總體而言,這仍是一次愉快的住宿體驗。
Stayed 2 nights in Dec 2023
Response from _謙商旅 櫃台經理 on 18 Dec 2023
親愛的Yeen Shiang 您好 這次在謙商旅的體驗是不是很棒呢?謝謝你特別留下可愛的評論給謙商旅團隊。好開心你喜歡我們提供的服務未來我們還會不斷努力提供更好的住宿品質,下次再來找找看有沒有新的驚喜唷!快來留下你滿滿的足跡。

8/10 Good

yi ling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Super easy for travelers using MRT
Stayed 2 nights in Dec 2023
Response from _Chaiin Management on 18 Dec 2023
Dear guest thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great People!
Everything was fine, everyone was great, polite, respectful, friendly, professional….. I’m especially referring to the staff - Winnie, Vicky, Claire and Kevin, they are all the very best people!
Stayed 6 nights in Nov 2023
Response from Chaiin Management on 10 Dec 2023
Hey there! Thank you for leaving us this fabulous comment :) Chaiin Hotel is always trying our best to be thoughtful to every precious guest. Our main goal is to provide the best accommodation experience for you. We're so glad that the breakfast we served to fit your appetite. We hope you had a good time in Chaiin Hotel and look forward to seeing you soon.

6/10 Okay

ellan

Travelled with group
Convenient location. Rooms end with no7 are very small. Hardly had enough space to open the luggage or to turn around.
Stayed 2 nights in Nov 2023
Response from _Chaiin Management on 5 Dec 2023
Dear Ellan, we really appreciate your review. Chaiin Team values your opinion very much. We've received your opinion, thanks for letting us know that we still have room for improvement. Chaiin will keep deeply in mind and make an all-out effort to better ourselves. When will you visit Taipei again? See you next time : )

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from _Chaiin Management on 29 Nov 2023
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

10/10 Excellent

Manh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and helpful, location is perfect just right next to MRT Dongmen ( Tamsui -Xinyi line) in Taipei easy to get everywhere in Taipei after a short trip from Dongmen to Taipei Main station and from there you can transfer to other MRT lines to get everywhere in Taipei. Just on this MRT red line can take you to see Taipei 101 World Trade Center and Chiang Kai-Shek Memorial Hall.
Stayed 5 nights in Nov 2023
Response from _Chaiin Management on 22 Nov 2023
Dear Manh Thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip.

4/10 Poor

Chien Cheng

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023
Response from _謙商旅 櫃台經理 on 13 Nov 2023
親愛的Chien Cheng 您好,謙團隊一向珍惜旅客的意見、審視自己不足並且加以改善,我們非常歡迎您在當下可以直接跟櫃台人員反映,櫃台人員會立即協助處理。同時,也希望不會因為些許不愉快的入住經驗變成彼此最後一次的相遇!

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, right on top of the MRT station. The layout of the room was a little weird with a sliding bathroom door that didn’t close all the way (bathroom ceiling also not sealed so partner and I needed a pact of using earphones every time one of us used the washroom) Big bath tub and shower was nice. Bed was a little hard. Otherwise, was a nice hotel!
Stayed 3 nights in Oct 2023
Response from _Chaiin hotel Management on 31 Oct 2023
Dear Sherry, thank you for your leaving valuable comments. The accommodation given by the guests that we can adjust make progress constantly, which It has always been our business philosophy. We look forward to seeing you again.

10/10 Excellent

OPHELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go everywhere
Stayed 5 nights in Oct 2023
Response from _Chaiin Management on 12 Oct 2023
Greetings! Chaiin Hotel is the destination of your journey and only 1 min from MRT Dongmen Station. With a superb location, spectacular service, and fantastic facilities, you could have wonderful and dazzling accommodation experiences:p We'd like to know when you will travel to Taipei and have fun with us. See you soon.

6/10 Okay

Sylvia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from _謙商旅 櫃台經理 on 4 Sept 2023
親愛的Sylvia 您好謝謝您在百忙之中還不忘為我們留下評論!謙團隊一直十分重視每位旅客的感受,能讓您享受優質的住宿體驗是我們最大的目標!希望這幾天在謙商旅的日子各方面都有讓您滿意!我們會持續努力,讓每位旅客在這個旅行的中繼站能元氣滿滿,繼續隔天的旅行!期待您下次的蒞臨唷

4/10 Poor

Matthew

Good location for dining and nearby MRT.
Stayed 4 nights in Aug 2023
Response from _Chaiin Management on 30 Aug 2023
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

6/10 Okay

Tsui Yan

Liked: Staff & service
Stayed 4 nights in Aug 2023
Response from _謙商旅 櫃台經理 on 31 Aug 2023
親愛的貴賓您好謝謝您在百忙之中還不忘為我們留下評論!謙團隊一直十分重視每位旅客的感受,能讓您享受優質的住宿體驗是我們最大的目標!希望這幾天在謙商旅的日子各方面都有讓您滿意!我們會持續努力,讓每位旅客在這個旅行的中繼站能元氣滿滿,繼續隔天的旅行!期待您下次的蒞臨唷

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel next to the metro station. Staff is friendly and breakfast is good. Very convenient
Stayed 1 night in Aug 2023
Response from _Chaiin Management on 28 Aug 2023
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

6/10 Okay

weimin

Stayed 2 nights in Aug 2023
Response from _謙商旅 櫃台經理 on 7 Sept 2023
親愛的貴賓您好,謝謝您不吝於留下評論給我們,謙商旅一直致力於讓旅客感受到家的感覺,能夠得到您的鼓勵對我們是莫大的榮幸:D希望您有在謙商旅好好地放鬆,為隔天的旅行補充活力!謙團隊會持續為旅客打造美好的住宿環境,讓旅客們留下滿滿的回憶!期待未來您再訪台北時,能再次為您服務!

10/10 Excellent

wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and effective customer service. Clean bedroom and reasonable priced. Will stay here again.
Stayed 9 nights in Aug 2023
Response from _Chaiin Management on 16 Aug 2023
Dear guest, Thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

6/10 Okay

Polly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from _謙商旅 櫃台經理 on 15 Aug 2023
親愛的貴賓您好,謝謝你選擇謙商旅作為你在台北的家,好開心收到你的評論!謙團隊一直都用心且真心對待旅客,希望給你們美好的住宿體驗。你的鼓勵對我們來說都是好大好大的養分!謙團隊會一直在這溫暖守候,等待我們下一次的相遇:D 下次見

10/10 Excellent

Charles, Seattle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location above an MRT station. Price was reasonable. Single elevator can cause back up lines during busy times. Special thanks to the women who prepare breakfast for our the guests each morning. Claire, Winnie, Vicky, Amanda and Doris prepare such delicious meals each morning for their guests. Will definitely stay here next time again.
Stayed 4 nights in Aug 2023
Response from _Chaiin Management on 14 Aug 2023
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey.

10/10 Excellent

Fangi, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a pleasant and enjoyable stay at Chaiin. It is so convenient to go anywhere, the hotel is actually on top of the subway station.
Stayed 8 nights in Aug 2023
Response from _Chaiin Management on 11 Aug 2023
Dear Fangi Greetings! Chaiin Hotel is the destination of your journey and only 1 min from MRT Dongmen Station. With a superb location, spectacular service, and fantastic facilities, you could have wonderful and dazzling accommodation experiences:p We'd like to know when you will travel to Taipei and have fun with us. See you soon.

10/10 Excellent

Tyra

Stayed 2 nights in Jul 2023
Response from _謙商旅 櫃台經理 on 23 Aug 2023
親愛的Tyra 您好謝謝您不吝於留下評論給我們,謙商旅一直致力於讓旅客感受到家的感覺,能夠得到您的鼓勵對我們是莫大的榮幸:D希望您有在謙商旅好好地放鬆,為隔天的旅行補充活力!謙團隊會持續為旅客打造美好的住宿環境,讓旅客們留下滿滿的回憶!期待未來您再訪台北時,能再次為您服務!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel nestled in a very convenient location. Take the elevator at exit 8 from the Dongmen MRT station, then turn right into the ally and you’re right at the door. The MRT will take you pretty much everywhere. The room is small but the layout maximizes the space well. I had a nice view of the street & the south side of the city.
Stayed 5 nights in Jul 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Thanks for choosing Chaiin Hotel to be your home in Taipei We feel so pleased to receive your comment after your stay in Chaiin Hotel. Our hotel is located in Dongmen district, which is extremely close to the famous Yongkang street. Stay in Chaiin Hotel, you can easily go everywhere! We hope you have wonderful accommodation experiences during your stay here. When will you travel to Taipei again? See you soon _Chaiin Management

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com to Explain to me!
Not sure whether Chaiin Hotel Dongmen or Hotel.com is responsible… I booked in April for 5 nights at the Chaiin Hotel Taipei in July where I always stayed in the past 10+ years. But this time, I was assigned to sleep literally on the floor in a super small room behind the checkin area. Not only that, the daily breakfast was not included and, to have the room clean, special arrangement needed to be made with the hotel management each time. (I ended up spending more money to upgrade to a windowless room upstairs)! Tell me I had a choice? Please explain to me as a loyal “silver member of Hotel.com why I was totally mislead by information on the Hotel.com when I made the bookings! Similarly, for two other hotels booked on this month long trip still in progress, I was given also by surprise the worst possible rooms in Holiday Inn Express Kwun Tong, Kowloon and Burlington Hotel Wanzai, Hong Kong, both these rooms are in low level, back of the building, extra small, dark, views are looking into the back of neighboring buildings (served and dumpsters area…you get the picture). Again to say that I am disappointed would be an understatement, Hotel.com please explain to me for all the lousy rooms and surprises I have experienced for all 3 hotels in Hong Kong and Taipei???
Stayed 5 nights in Jul 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Hi! We really appreciate your review. Chaiin Team values your opinion very much. We've received your opinion, thanks for letting us know that we still have room for improvement.Due to environment protection, we will not take the initiative to replace towels and bed equipment. However, if the guest hang out the clean card, we will do cleaning service.We have reconfirmed that the room type provided is based on the reservation, but we have conveyed your feedback to the customer service.Chaiin will keep deeply in mind and make an all-out effort to better ourselves. We'd like to know when you will travel back to Chaiin? See ya next time soon! _Chaiin Management

6/10 Okay

Tsui-hua

Liked: Cleanliness, staff & service
Hotel's location is great. Close to subway and the famous Yong Kang Jie(cross street). Lots of small cafes in those streets. Room is clean but small. Breakfast could be better. There are some good breakfast cafes nearby.(walking distance). it also closes to the Dongmen Market.
Stayed 3 nights in Jun 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Greetings! Chaiin team has always been taken customers' advice very seriously. Our main goal is to make you have the best accommodation experience. We have received your precious comment, and we'll keep improving the quality of our breakfast. Chaiin team hopes you can be energetic every morning while you stay in Chaiin Hotel and the chance to serve you in the near future :) _Chaiin Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid 3 star hotel in a convenient spot!
Location: Amazing. Right next to closest MRT station. Room: Decent. Spacious room and bathroom. Bed was firm. Carpets could use a replacement. Service: Attentive and helpful in both Mandarin and English. Plentiful extras: Bottled water, slippers, toiletries, snacks, and other beverages.
Stayed 3 nights in Jun 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Hello. We appreciate your review of Chaiin Team, which makes us get better and better. Chaiin team always strive our best to deliver the best service. We hope you relax and enjoy during the stay. Wish your next journey can come the sooner the better! _Chaiin Management

4/10 Poor

Henry

Stayed 11 nights in May 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Thanks for your comment for us! Chaiin team always does our best to be your home away from home:) Chaiin team feels hugely sorry for causing you any inconvenience during your stay. If you had any doubts or problems, you're always welcome to reach our front desk. We will offer you various kinds of help. Chaiin team promises you that we will keep going to deliver a better hospitality experience! Hope to see you soon!!_Chaiin Management

10/10 Excellent

Joan K

Stayed 8 nights in May 2023
Response from 櫃台經理 Chaiin Management on 19 Jul 2023
Hey there Thanks for choosing Chaiin Hotel to be your home in Taipei; Chaiin team is happy to have fun with you this time:p When will you travel to Taipei again? See ya here next time! _Chaiin Management

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Convenient to transportation. Friendly helpful staff
Stayed 2 nights in May 2023
Response from 櫃台經理 Chaiin Management on 26 May 2023
Hello Thanks for giving us the feedback after your trip. Chaiin team wants our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. It only takes you 30 seconds for you to come to Chaiin Hotel from the MRT station. How convenient is it, right? Chaiin Team feels honored to serve you this time. We will keep those memories into our hearts and look forward to your next trip. _Chaiin Management

10/10 Excellent

niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Itay

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 26 May 2023
Thanks for dropping us this review after your precious trip in Taipei. Staying in Chaiin Hotel is like taking a thrilling adventure, right? If you have further opinions for us, we'd like to know! When will you come back to Taipei? Let's have fun in Chaiin Hotel again! _Chaiin Management

10/10 Excellent

Hsin-jung

Stayed 3 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 26 May 2023
Dear guest, Chaiin Hotel feels so honored to be your home in Taipei and pleased with your warm comment. Chaiin team devotes all our energies to host our guests. We hope you have a lovely and pleasant accommodation experience. Chaiin Hotel will be waiting for your next journey. _Chaiin Managemen

8/10 Good

Christopher

Stayed 5 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 26 May 2023
Chaiin Team is so excited about hearing from you! Thanks for your simple but definitely forceful comment! If you have more opinion for us, we are really open to that. Let's meet again when you come to Taipei next time! We are looking forward to it! _Chaiin Management

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location, next to all the food and right around the corner from the subway station. Room cleaning could be improved. You need to hang a sign to request room cleaning, and they only do a very basic clean up/towel replacement. Small rooms, best if you are staying alone.
Stayed 4 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Greetings! Chaiin Hotel is the destination of your journey and only 1 min from MRT Dongmen Station. With a superb location, spectacular service, and fantastic facilities, you could have wonderful and dazzling accommodation experiences:p We'd like to know when you will travel to Taipei and have fun with us. See you soon. _Chaiin Management

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 26 May 2023
Hey there Thanks for choosing Chaiin Hotel to be your home in Taipei; Chaiin team is happy to have fun with you this time:p When will you travel to Taipei again? See ya here next time! _Chaiin Management

8/10 Good

Teresa

Travelled with group
Liked: Staff & service
Stayed 7 nights in Apr 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Chaiin Team is so excited about hearing from you! Thanks for your simple but definitely forceful comment! If you have more opinion for us, we are really open to that. Let's meet again when you come to Taipei next time! We are looking forward to it! _Chaiin Management

6/10 Okay

Leonhard

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smell in the room, only 1 elevator for building, no late check-out
Stayed 4 nights in Mar 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Hello there, thank you for dropping the comment after your stay. Chaiin team has dedicated ourselves to create a fabulous wonderland for every explorer to have a sensational adventure here! Under normal circumstances we do not advise our guests to check-out late, due to the fact that we will have an additional charge of TWD300/hr.For preparing the room for the next guest, we provide chargeable late check-out until 1PM. After that, we’d also like to remind you that you may also choose to rest in our lobby or explore our recommended nearby attractions.However, if Chaiin team had caused any of your inconvenience, we apologize for your imperfect accommodate experience. Chaiin team promises we will bettering our facilities and make sure the quality is above the current standards. Hope we can meet you again and make your next stay even better!_Chaiin Management

10/10 Excellent

Fangi, Fountain Valley

Stayed 7 nights in Mar 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Hey there Thanks for choosing Chaiin Hotel to be your home in Taipei; Chaiin team is happy to have fun with you this time:p When will you travel to Taipei again? See ya here next time! _Chaiin Management

10/10 Excellent

Niann-Chyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Chaiin Team is so excited about hearing from you! Thanks for your simple but definitely forceful comment! If you have more opinion for us, we are really open to that. Let's meet again when you come to Taipei next time! We are looking forward to it! _Chaiin Management

10/10 Excellent

ChengYu

Stayed 14 nights in Mar 2023
Response from 櫃台經理 Chaiin Management on 30 Apr 2023
Thanks for dropping us this review after your precious trip in Taipei. Staying in Chaiin Hotel is like taking a thrilling adventure, right? If you have further opinions for us, we'd like to know! When will you come back to Taipei? Let's have fun in Chaiin Hotel again! _Chaiin Management