This is a lovely hotel in a great location and the staff truly go out of their way, they are impressive - but we struggled to sleep (and I mean at all) in 48hrs. I felt like I was in a smart room in university digs. We had a wedding or party at the hotel (most of which we could hear) which ended with guests playing musical instruments in their rooms and singing until 5am and dance music playing on the other wall of our room that was so loud the wall was vibrating. We had what sounded like a nightclub outside the front door (centre of the hotel) until around 1 and young children above us who obviously could not sleep either and every time they jumped, ran or dropped something we heard it- felt like they were coming through the floor. We had come from the UK, so we’re clearly adjusting, but the number of people squished in elevators, just wasn’t safe and there were dogs running around in the wet areas of the pool- which was dangerous for everyone, a lady was almost tripped by a dog that wasn’t hers. She was so upset and embarrassed she told me she was going back to her room. There’s a very fine line between a fun/cool vibe and a hotel that’s actually not a hotel, but just an upmarket club with rooms.
