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Swissotel Sydney

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool, open 5:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 5:00 AM to 9:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
1,989 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

68 Market Street, Sydney, NSW

Explore the area

Popular LocationState Theatre1 min walk
Popular LocationWestfield Shopping Centre1 min walk
Popular LocationQueen Victoria Building2 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive

Choose dates to view prices

  • Swiss Advantage Room, 1 King Bed

    Photos of Swiss Advantage Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsSwiss Advantage Room, 1 King Bed

  • Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Photos of Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Room amenities

    • 53 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Business Lounge Access

  • Signature Suite, 1 King Bed, Business Lounge Access

    Photos of Signature Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
    More detailsSignature Suite, 1 King Bed, Business Lounge Access

  • Twin Room, 2 Double Beds (Swiss Advantage)

    Photos of Twin Room, 2 Double Beds (Swiss Advantage)

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsTwin Room, 2 Double Beds (Swiss Advantage)

  • Premier Suite, 1 King Bed

    Photos of Premier Suite, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsPremier Suite, 1 King Bed

  • Premier Room, 2 Double Beds

    Photos of Premier Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsPremier Room, 2 Double Beds

  • Swiss Executive Room, 1 King Bed, Business Lounge Access (High Floor)

    Photos of Swiss Executive Room, 1 King Bed, Business Lounge Access (High Floor)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsSwiss Executive Room, 1 King Bed, Business Lounge Access (High Floor)

  • Executive Twin Room, 2 Double Beds, Business Lounge Access (Swiss Executive, High Floor)

    Photos of Executive Twin Room, 2 Double Beds, Business Lounge Access (Swiss Executive, High Floor)

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Twin Room, 2 Double Beds, Business Lounge Access (Swiss Executive, High Floor)

  • Signature Room, 1 King Bed, Business Lounge Access

    Photos of Signature Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    More detailsSignature Room, 1 King Bed, Business Lounge Access

  • Signature Room, 1 King Bed, Balcony (Business Lounge Access)

    Photos of Signature Room, 1 King Bed, Balcony (Business Lounge Access)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsSignature Room, 1 King Bed, Balcony (Business Lounge Access)

  • Room, 1 King Bed, Balcony, Corner

    Photos of Room, 1 King Bed, Balcony, Corner

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Balcony, Corner

About this area

Sydney

Located in Sydney, Swissotel Sydney is connected to a shopping centre. Travellers who have shopping on the agenda can visit Westfield Shopping Centre and Queen Victoria Building, while those looking for another kind of activity may want to explore Circular Quay. Travelling with kids? Make time for SEA LIFE Sydney Aquarium, or head to an event or a match at Sydney Cricket Ground. Our guests love the hotel's central location.

Visit our Sydney travel guide
Map
Popular Location

What's nearby

  • State Theatre - 1 min walk
  • Westfield Shopping Centre - 1 min walk
  • Sydney Tower - 2 min walk
  • Queen Victoria Building - 2 min walk
  • Strand Arcade - 2 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 28 min drive

Restaurants

  • Jpb — 1 min walk
  • Crossroads — 1 min walk

About this property

Swissotel Sydney

Luxury hotel connected to a shopping centre in Sydney Central Business District, walk to Sydney Tower
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 369 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.
Swissotel Sydney offers 369 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 60.00 per day
  • Valet parking: AUD 85 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: AUD 44 for adults and AUD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space (10958 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 60.00 per day
  • Valet parking fee: AUD 85 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
Please note that this property may require a credit card pre-authorization prior to arrival, to cover any incidental charges.

We should mention

Pool access available from 5:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel
Swissotel Sydney
Swissotel
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel

Frequently asked questions

Can I cancel my reservation for free at Swissotel Sydney and receive a full refund?
Yes, Swissotel Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Sydney cancellation policy on our site for more details about any exclusions or requirements.
Does Swissotel Sydney have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 9:00 PM.
Is Swissotel Sydney pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for AUD 60.00 per day. Valet parking is available for AUD 85 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
This family-friendly Sydney hotel is located in the business district, steps away from Westfield Shopping Centre, Sydney Tower and Queen Victoria Building. Strand Arcade and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.

Guest reviews

Overall score and ratings for Swissotel Sydney

4.6
Wonderful
1,989 reviews
5 - Excellent
1,326
4 - Good
523
3 - Okay
87
2 - Mediocre
30
1 - Poor
23
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition
4.0 out of 5 Good
Robert, Sydney
Travelled with partner
12 Aug. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not a bad weekend, seriously lovely people on all accounts however I can’t really rate it as a 5 star Asked twice both on phone and text service to ensure they had a bath for 2 and were told that there was a bath for us in our room but it was only a single sized bath. Kinda disappointed as we would have gone somewhere else as we were really looking for that bath experience.

Stayed 2 nights in Aug 2020
4.0 out of 5 Good
CJ, Nashville, TN
Travelled with partner
12 Jul. 2020
  • Liked: Cleanliness, staff & service, amenities

Clean hotel near restaurants and a short walk to circle quay

Stayed 2 nights in Sep 2019
4.0 out of 5 Good
Swissotel, Sydney
23 Jun. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, nice decor, great position Shame with COVID19 that poo, restaurants and bar facilities were closed

Stayed 1 night in Jun 2020
4.0 out of 5 Good
Verified traveller
9 Jun. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2020
4.0 out of 5 Good
Jeanne Ong
Travelled with family
2 May 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.

Very central for walking around the city.

Stayed 2 nights in Nov 2019

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