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Overview of Swissotel Sydney

Photo gallery

Exterior
Outdoor pool, open 5:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from Room
View from Room
Premium bedding, minibar, in-room safe, desk

Swissotel Sydney

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationState Theatre1 min walk
    Popular LocationWestfield Shopping Centre1 min walk
    Popular LocationQueen Victoria Building2 min walk
    AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive

Choose dates to view prices

  • Signature Room, 1 King Bed (Skyline, Club Access, High Floor)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSignature Room, 1 King Bed (Skyline, Club Access, High Floor)

  • Swiss, Executive Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSwiss, Executive Room, 1 King Bed

  • Swiss Select Room, 2 Double Beds and 1 Sofa Bed

    Photos of Swiss Select Room, 2 Double Beds and 1 Sofa Bed

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsSwiss Select Room, 2 Double Beds and 1 Sofa Bed

  • Signature Room, 1 King Bed, Balcony (Skyline, Club Access, High Floor)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSignature Room, 1 King Bed, Balcony (Skyline, Club Access, High Floor)

  • Twin Room, 2 Single Beds (Swiss Advantage)

    Room amenities

    • Sleeps 4
    • 2 Single Beds
    More detailsTwin Room, 2 Single Beds (Swiss Advantage)

  • Swiss, Executive Twin Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsSwiss, Executive Twin Room, 2 Double Beds

  • Room, 1 King Bed (Swiss Advantage)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Swiss Advantage)

  • Swiss, Executive Twin Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsSwiss, Executive Twin Room, 2 Double Beds

  • Executive Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

  • Corner Room, 1 King Bed

    Photos of Corner Room, 1 King Bed

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsCorner Room, 1 King Bed

  • Premier Room, 1 King Bed

    Photos of Premier Room, 1 King Bed

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed

  • Premier Twin Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsPremier Twin Room, 2 Double Beds

  • Premier Twin Room, 2 Single Beds

    Room amenities

    • Sleeps 4
    • 2 Single Beds
    More detailsPremier Twin Room, 2 Single Beds

  • Signature Suite, 1 King Bed (Skyline, Club Access, High Floor)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSignature Suite, 1 King Bed (Skyline, Club Access, High Floor)

  • Swiss, Executive Room, 1 King Bed, Executive Level

    Photos of Swiss, Executive Room, 1 King Bed, Executive Level

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSwiss, Executive Room, 1 King Bed, Executive Level

  • Room, 1 King Bed (Swiss Advantage)

    Photos of Room, 1 King Bed (Swiss Advantage)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Swiss Advantage)

  • Twin Room, 2 Double Beds (Swiss Advantage)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsTwin Room, 2 Double Beds (Swiss Advantage)

About this area

Sydney

Located in Sydney, Swissotel Sydney is connected to a shopping centre. Travellers who have shopping on the agenda can visit Westfield Shopping Centre and Queen Victoria Building, while those looking for another kind of activity may want to explore Circular Quay. Travelling with kids? Make time for SEA LIFE Sydney Aquarium, or head to an event or a match at Sydney Cricket Ground. Guests love the hotel's central location.
Visit our Sydney travel guide
View map
Map
Popular Location

What's nearby

  • State Theatre - 1 min walk
  • Westfield Shopping Centre - 1 min walk
  • Sydney Tower - 2 min walk
  • Queen Victoria Building - 2 min walk
  • Strand Arcade - 2 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.) - 28 min drive

Restaurants

  • Jpb — 1 min walk
  • Crossroads — 1 min walk
  • Lotus The Galeries - 3 min walk
  • Nazimi - 3 min walk
  • Palace Chinese Restaurant - 4 min walk
View map

About this property

Swissotel Sydney

Luxury hotel connected to a shopping centre in Sydney Central Business District, walk to Sydney Tower
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 369 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers. Housekeeping is available on request.
Swissotel Sydney offers 369 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 60.00 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 44 for adults and AUD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Access to nearby indoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space (10958 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Covered self-parking fee: AUD 60.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 5:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Can I cancel my reservation for free at Swissotel Sydney and receive a full refund?
Yes, Swissotel Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swissotel Sydney?
As of 20 Jan 2021, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 21 Jan 2021 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Swissotel Sydney have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 9:00 PM.
Is Swissotel Sydney pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Swissotel Sydney?
Self-parking is available for AUD 60.00 per day.
What time is check-in at Swissotel Sydney?
Check-in is from 3 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Swissotel Sydney?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Swissotel Sydney located?
This family-friendly Sydney hotel is located in the business district, steps away from Westfield Shopping Centre, Sydney Tower and Queen Victoria Building. Strand Arcade and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.
4.6
Wonderful
Rating 5 - Excellent. 1193 out of 1790 reviews
5 - Excellent 67%
Rating 4 - Good. 474 out of 1790 reviews
4 - Good 26%
Rating 3 - Okay. 77 out of 1790 reviews
3 - Okay 4%
Rating 2 - Poor. 27 out of 1790 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1790 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Great staff The only negative point was the marks on my bedsheets
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our staycation was wonderful. The room was clean, room service was prompt and we all had a great time. Will definitely stay at the Swissotel again!
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, lovely lay out with a great view, didn’t like that I had to pay for movies
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with tub! Luxurious feels. Great location. Walking distance to Pitt street mall and everything else in CBD
Stayed 1 night in Sep 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad weekend, seriously lovely people on all accounts however I can’t really rate it as a 5 star Asked twice both on phone and text service to ensure they had a bath for 2 and were told that there was a bath for us in our room but it was only a single sized bath. Kinda disappointed as we would have gone somewhere else as we were really looking for that bath experience.
Stayed 2 nights in Aug 2020

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Hotel
Hotel
Air conditioned
Air conditioned
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+
Pool
Pool
Family-friendly
Family-friendly

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