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Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from Room

Guest reviews

4.0/5 Very good
984 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationQudos Bank Arena6 min drive
Popular LocationANZ Stadium9 min drive
Popular LocationBankwest Stadium12 min drive
AirportSydney, NSW (SYD-Kingsford Smith Intl.)32 min drive

Choose dates to view prices

  • Standard Double Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds
  • Standard Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed
  • Privilege, Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsPrivilege, Room, 1 Queen Bed

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sydney

Located in Sydney, Mercure Sydney Parramatta is in the entertainment district and near a train station. Enmore Theatre is a cultural highlight and some of the area's popular attractions include Raging Waters Sydney and Featherdale Wildlife Park. Looking to enjoy an event or a game? See what's going on at Rosehill Gardens Racecourse or Bankwest Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Sydney travel guide
Map
Popular Location

What's nearby

  • Qudos Bank Arena - 6 min drive
  • Sydney Showground - 8 min drive
  • ANZ Stadium - 9 min drive
  • Bankwest Stadium - 12 min drive
  • Macquarie University - 25 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 32 min drive

Restaurants

  • M Restaurant and Bar — 1 min walk

About this property

Mercure Sydney Parramatta

Family-friendly Sydney hotel in Rosehill, near Rosehill Gardens Racecourse
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, an outdoor tennis court and self parking. All 165 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include minibars and rainfall showerheads.
Mercure Sydney Parramatta offers 165 forms of accommodation with minibars and a safe. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 15 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Korean
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Conference space (1431 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Self-parking fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for dinner and through room service
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Hotel Sydney Parramatta
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Rosehill

Frequently asked questions

Can I cancel my reservation for free at Mercure Sydney Parramatta and receive a full refund?
Yes, Mercure Sydney Parramatta offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sydney Parramatta cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for AUD 15 per night.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
This family-friendly Sydney hotel is located in the entertainment district, within 2 mi (3 km) of Rosehill Gardens Racecourse, University of Western Sydney Parramatta Campus and Westfield Parramatta Shopping Centre. Parramatta Park and Bankwest Stadium are also within 2 miles (3 km). Sydney Camellia Station is 7 minutes by foot and Sydney Rosehill Station is 10 minutes.

Guest reviews

Overall score and ratings for Mercure Sydney Parramatta

4.0
Very good
5 - Excellent
382
4 - Good
368
3 - Okay
142
2 - Mediocre
62
1 - Poor
30
4.1
Cleanliness
4.3
Service and Staff
3.9
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Large rooms, walkable eateries.

      The hotel rooms are large but a little dated. The hotel is located conveniently next to a shopping complex with many restaurants. Good wifi, friendly staff. The breakfast can be improved.

      Stayed 5 nights in Mar 2020

      3/5

      • Disliked: Amenities

      quiet location was further than i thought from parramatta

      Stayed 1 night in Mar 2020

      3/5

      • Liked: Cleanliness

      Stayed 1 night in Mar 2020