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"Excellent"

"The staff were super helpful. "

"Staff very professional, extremely helpful and friendly"

"The staff were super friendly and helpful. Fantastic beach and fabulous hotel."

"Had a party crew in the next room from 2am when they came back from their night out. Security did nothing. Will not stay there again. Too many other alternatives close by. Waste of money."

"Quick and easy checkin and out. They will validate your Star parking so it’s only $20 on but this must be done on checkin. "

"the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport"

"Exceptional accommodation in the Gold Coast. Great service, good location and great amenities. I’d like to see 24/7 room service but this seems to be rare in the Gold Coast"

"The room was clean, didn’t really have much interaction with the staff except for check-in/check-out. Furniture in the main lobby was not clean or well maintained. Housekeeping was done to late in the afternoon on two occassion we went out early morning and returned around 2pm and room still hadn’t been done so we put out our “do not disturb signed”."