3/5 Okay
Cliff
Travelled with partner
5 Sep 2021
Liked: Staff & service
Stayed 2 nights in Sep 2021
Mercure Gold Coast Resort
Photo gallery for Mercure Gold Coast Resort
Overview of Mercure Gold Coast Resort
UNESCO Sustainable Property
Mercure Gold Coast Resort
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
64 Palm Meadows Drive, Carrara, QLD, 4211
Explore the area
- Palm Meadows Golf Course3 min walk
- Metricon Stadium5 min drive
- Gold Coast Convention and Exhibition Centre7 min drive
- Gold Coast, QLD (OOL-Coolangatta)21 min drive
Choose dates to view prices
About this area
Gold Coast
Located in Gold Coast, Mercure Gold Coast Resort is in the suburbs and next to a golf course. Looking to enjoy an event or a match while in town? See what's going on at Metricon Stadium. Spend some time exploring the area's activities, including golf lessons and golfing.
What's nearby
- Palm Meadows Golf Course - 3 min walk
- Metricon Stadium - 5 min drive
- The Oasis - 7 min drive
- Gold Coast Convention and Exhibition Centre - 7 min drive
- Robina Town Centre - 8 min drive
Getting around
- Broadbeach South Light Rail Station - 7 min drive
- Varsity Lakes Station - 11 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 21 min drive
Restaurants
- The Green Dining — 1 min walk
- The Green Bar — 1 min walk
- Cocotte Dining - 5 min drive
- Mike's Kitchen - 5 min drive
- Krish Indian Cuisine - 5 min drive
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi
- Available in some public areas: Free WiFi
- Wi-Fi speed: 25+ Mbps
Parking and public transport
- Free covered self-parking on site
- Wheelchair-accessible parking available
- On-site parking includes off-street options
- 24-hour return airport shuttle (surcharge)
- 24-hour train station pick-up shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 28 for adults and AUD 28 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- Coffee/tea in a common area
Things to do
- 18 holes of golf
- 2 outdoor pools
- 2 outdoor tennis courts
- Children's pool
- Full-service spa
- Health club
- Sauna
- Hot tub
Family friendly
- 2 outdoor pools
- Children's pool
- Free cots/infant beds
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- Ballroom
- Banquet hall
- Front-desk safe
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- German
- Japanese
- Korean
- Russian
Business services
- Business centre
- Computer station
- Conference centre (10097 square feet of space)
- Meeting rooms
Outdoors
- Garden
- Picnic area
- Terrace
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Facials
- Manicures and pedicures
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Grab bar near toilet
- In-room accessibility
- Raised toilet seat
- Roll-in shower (select rooms)
- Upper floors only accessible by stairs
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 50-inch LCD TV
- Digital channels
Food and drink
- Coffee/tea maker
- Free bottled water
Outdoor space
- Balcony or patio
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
Gold Coast
Carrara
Parking included
Washer and dryer
Guest rating 4+
Family-friendly
Hotel
4 star
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AUD 45.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 28 for adults and AUD 28 for children (approximately)
- Airport shuttle fee: AUD 100 per vehicle (roundtrip)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 45.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Norman
Travelled with group
18 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 3 nights in Jul 2021
3/5 Okay
Verified traveller
18 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Jayde
Travelled with family
9 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay always!
Stayed 2 nights in Jul 2021
5/5 Excellent
Verified traveller
30 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021