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Mercure Gold Coast Resort

Hotel Class
4 out of 5

Information

Reviews

4.2 / 5Very Good
2,030 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Palm Meadows Golf Course
    3 min walk
  • Popular Location
    Metricon Stadium
    5 min drive
  • Popular Location
    Royal Pines Resort Golf Course
    7 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    26 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 4
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 2
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Golf View (Golf View)

    Room Amenities

    • Golf view
    • Sleeps 4
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Golf View

    Room Amenities

    • Golf view
    • Sleeps 2
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 2
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room, Pool View

    Room Amenities

    • Sleeps 4
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room (spa room)

    Room Amenities

    • Sleeps 4
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included
  • Superior Room (Spa)

    Room Amenities

    • Sleeps 2
    More details

    You have more options for this room with:

    Amenities for this rate plan:
    • Breakfast buffet included

About this area

Carrara

Next to a golf course and in the suburbs, Mercure Gold Coast Resort is in an area with good shopping. Pacific Fair Shopping Centre and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Travelling with kids? Don't miss Sea World, or check out an event or a game at Metricon Stadium. Our guests appreciate the hotel's quiet location.

Visit our Carrara travel guide

What's nearby

  • Popular Location
    Palm Meadows Golf Course - 3 min walk
  • Popular Location
    Metricon Stadium - 5 min drive
  • Popular Location
    The Star Gold Coast - 7 min drive
  • Popular Location
    Royal Pines Resort Golf Course - 7 min drive
  • Popular Location
    Pacific Fair Shopping Centre - 14 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min drive
  • Varsity Lakes Station - 11 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 26 min drive

Restaurants

  • Where to eat
  • The Restaurant – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Mercure Gold Coast Resort

This hotel features 2 outdoor pools, a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 292 rooms offer free WiFi, balconies or patios and 24-hour room service. LCD TVs, coffee/tea makers and free bottled water are among the other amenities available to guests.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 18 and AUD 28 for adults, and AUD 5 and AUD 17 for children (approximately)
  • Airport shuttle fee: AUD 100 per vehicle (roundtrip)
  • Valet parking fee: AUD 5.50 per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 5.50 per stay
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 18-28 for adults and AUD 5-17 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Russian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (10097 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • LCD TV
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Adjacent to a golf course
  • Golf lessons
  • Theme parks

Where to eat

  • The Restaurant – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.
4.2

Very Good

5 - Excellent
894
4 - Good
835
3 - Okay
213
2 - Mediocre
67
1 - Poor
21
4.3
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the pool area there was a lot of areas to sit at the sun bed was the best and having the chess game at the pool is awesome

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Every thing was great excellent in everything could not have had a better experience

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

quiet location, nice amenities and very clean room

Stayed 3 nights in Jan. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay with family. Staff are awesome! Thanks heaps to Airline in house keeping dept for being so nice. Also, huge thanks to the chef who specifically made waffles for my kids even though it was not one menu that day. Reception staff are also very welcoming and accommodating .Nice and clean hotel surrounded with trees and a great pool. Would love to come again. Highly recommended!

Stayed 5 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good property to stay. A note from the housekeeper wishing us a pleasant stay was a nice touch.

Stayed 4 nights in Oct. 2019

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