St Jamess Hotel in Stratford-upon-Avon

"We were really disappointed on arrival as the hotel was covered in scaffolding and the entrance looked much more like a 1970s multi-storey carpark than a 4* hotel. The stairs (the lift was out of order), reception area and room were very dated. The soundproofing in the bathroom was non-existent (my wife could hear everything next door). Having said that the beds were comfortable, the staff were friendly and the breakfast was ok."