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Reviews of August Jack Motor Inn

2 out of 5
August Jack Motor Inn
37947 Cleveland Ave, Squamish, BC

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 360 reviews" "
Rating 8 - Good. 138 out of 360 reviews" "
Rating 6 - Okay. 66 out of 360 reviews" "
Rating 4 - Poor. 33 out of 360 reviews" "
Rating 2 - Terrible. 29 out of 360 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
TV was not connected to cable. Apparently their new tv's are having issues
Stayed 2 nights in May 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property is great, you can walk easily to anywhere in downtown Squamish. It was a good price, clean, comfortable, nice and quiet. We had an enjoyable stay. The young man at the front desk was very helpful and most pleasant. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely, very clean rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Nespresso complimentary coffee and sweet treats in the morning. What a breathtakingly beautiful and safe place! I recommend to everyone!
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Stayed 1 night in Apr 2024

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute great place to stay, staff very curtious and helpful in every aspect
Stayed 2 nights in Apr 2024

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little motel.
Stayed 1 night in Mar 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff in every way.
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Migdalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but great location and staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Dinh, Bellevue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and quiet. It has free parking and so you don’t need to park on the streets. It is close to many food options. It is about 45mins drive to Whistler blackcomb and it was much cheaper to stay here than at Whistler. We had a good stay!
Stayed 3 nights in Feb 2024

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place seems like it was newly renovated. Brand new everything!
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
$99 value
Owner wants to employ bots instead of staff and pesters you to fill out details online before you arrive and depart....and yet the check in and check out takes just as long as not doing this. It's not a modern hotel and the photos lie to you. Expect run down, worn out and broken. Extension cords everywhere likely not up to the electrical code. few flat surfaces to put your belongs on except the foor.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karl

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very satisfied. Walking distance to all the places I planned to eat at before arriving to Squamish. Front reception were all so friendly. Gave me a list of more placed I didnt have on my holiday to do list. The rooms smelled clean and MY VIEW, I could not describe enough how great it was waking up and seeing what was outside my window. Thanks August Jack, this was the best birthday trip Ive had in 25 years.
Stayed 1 night in Feb 2024

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay. From such friendly front desk staff, to very respectable housekeeping. And not to forget THE VIEW from my room!! Location was amazing, and the complimentary coffee and pastries were a nice surprise.
Stayed 1 night in Feb 2024

8/10 Good

Courtney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Coffee Unavailable
Coffee was generally unavailable even though they had a fancy coffee machine.
Stayed 6 nights in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable.
Stayed 1 night in Sep 2023
Response from August Jack Team on 14 Nov 2023
Thank you very much for the perfect review Lori, it means the world to us! We look forward to hosting you again in the future.

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from August Jack Team on 14 Nov 2023
Thank you for your kind Review Brian. We look forward to hosting you again in the future.

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Donovan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property far exceeded my expectations. It has recently been renovated and my room featured unexpected amenities like stove burners, overhead fan, kitchen sink, and an electric water kettle. Staff were also super friendly and hospitable. It is clear that there is a lot of attention and energy being put into ensuring good guest experiences, and this property has a lot going for it over big chain hotels. Highly recommended!
Stayed 1 night in Aug 2023
Response from August Jack team on 5 Sept 2023
We strive to meet your needs and provide you with the best service possible. Thank you for choosing us.

8/10 Good

Neil J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location in downtown Squamish. The room had been redone and belied the simple exterior of the building. The room was clean and bed comfy.
Stayed 1 night in Sep 2023
Response from August Jack team on 5 Sept 2023
We strive to meet your needs and provide you with the best service possible. Thank you for choosing us.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from August Jack team on 5 Sept 2023
We strive to meet your needs and provide you with the best service possible. Thank you for choosing us.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from August Jack team on 5 Sept 2023
We strive to meet your needs and provide you with the best service possible. Thank you for choosing us.

8/10 Good

Remo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to downtown core
Stayed 2 nights in Aug 2023
Response from August Jack Team on 2 Sept 2023
Thank you for you review Remo. We are glad that you had a pleasant stay with us.

10/10 Excellent

S.

Stayed 2 nights in Aug 2023
Response from August Jack Team on 14 Nov 2023
Thank you for your review. We are glad that you had a pleasant stay with us, we hope to host you again in the future.

10/10 Excellent

Mehakpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from August Jack Team on 2 Sept 2023
Thank you for staying with us Mehakpreet. We look forward to hostig you again in the future.

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Marion, Summerland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before will do again.
Stayed 3 nights in Aug 2023
Response from August Jack Team on 26 Aug 2023
Thank you for your review. We look forward to hosting you again.

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right downtown, but the walls are very thin and you can both hear the noise in the park very well, but also people in other rooms.
Stayed 3 nights in Aug 2023
Response from Zhian on 29 Aug 2023
We are delighted to hear that you had a great stay at our hotel. Your positive feedback means a lot to us and we will be sure to share it with our team. We apologize for the issues you encountered during your visit and for any inconvenience it may have caused. We take all guest feedback seriously and will use it to make improvements to our hotel.We hope to have the pleasure of welcoming you back soon.Thank you for choosing us.

10/10 Excellent

Abe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating to make we were happy.
Stayed 1 night in Aug 2023
Response from August Jack team on 21 Aug 2023
We are delighted to hear that you had a great stay at our hotel. Your positive feedback means a lot to us and we will be sure to share it with our team. We hope to have the pleasure of welcoming you back soon.Thank you for choosing us.

10/10 Excellent

Nishat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed 2 nights in Aug 2023
Response from August Jack team on 21 Aug 2023
We are delighted to hear that you had a great stay at our hotel. Your positive feedback means a lot to us and we will be sure to share it with our team. We hope to have the pleasure of welcoming you back soon.Thank you for choosing us.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well maintained
Stayed 2 nights in Jul 2023
Response from August Jack Team on 2 Aug 2023
Thank you for your review James, we look forward to hosting you in the future.

4/10 Poor

Darcy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WE GOT THE WRONG ROOM. IT WAS SUPPOSED TO BE QUEEN DOUBLE BEDS. BOOKED US INTO KING SIZE BED. HE CHANGED ROOMS AND DOUBLED THE PRICE AND HAS NO AIR CONDITIONING AND NO CABLE TV. NOT HAPPY ABOUT THIS. WILL GO AND STAY AT MY BROTHERS PLACE FOR THE EVENING.
Stayed 1 night in Jul 2023
Response from August Jack Team on 2 Aug 2023
Darcy, we are disappointed that you have chosen to leave a review that appears insincere and inaccurate, attributing your own mistake on us. We want to clarify that our records from both Expedia and our property CMS show that you did, in fact, book a King room through Expedia. Allow me to share an excerpt from the time stamp: "Reservation received via the Cloudbeds Channel Manager Reservation received from Expedia for King Room on 29/07/2023 through 30/07/2023. Reservation 7999*****5060."

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop
Clean room and nice staff for a short stay
Stayed 1 night in Jul 2023
Response from August Jack Team on 2 Aug 2023
Thank you for your review Anthony, we look forward to host you again in the future.

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2023
Response from August Jack Team on 24 Jul 2023
Thank you for your review.

10/10 Excellent

Barbara

Stayed 2 nights in Jun 2023
Response from August Jack Team on 24 Jul 2023
Thank you for your review. We are happy that you enjoyed your stay with us.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Downtown, with a good walk down the Main Street Nice Parks
Stayed 1 night in Jun 2023
Response from August Jack Team on 24 Jul 2023
Thank you for a great review. We hope to host you again in the future.

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2023
Response from August Jack Team on 24 Jul 2023
Thank you for your review. We hope to see you soon.

10/10 Excellent

Ilya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a marvelous choice. Great location with plenty of dining options nearby. Friendly and helpful staff. Great playground right next to the hotel for children to play in.
Stayed 2 nights in May 2023
Response from August Jack Team on 24 Jul 2023
Thank you for your kind review, we look forward to host you again in the future.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay, zero issues.
Stayed 2 nights in May 2023

8/10 Good

Chad

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This place is under renovation, last stay was in an older room and this stay was in refreshed one. Staff always super friendly and outgoing to any needs required. Walking distance to great eats and beautiful parks just off the property for young kids or a stroll. Since giving this place a shot a few months ago, it is my go to when I’m Squamish. Great value for dollars and great location.
Stayed 1 night in May 2023

10/10 Excellent

Yash

Stayed 1 night in Apr 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right downtown. I walked a couple of times to a place for breakfast or supper.
Stayed 5 nights in Mar 2023

8/10 Good

eugena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2023

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Fridge and microwave great. Remote for tv not working so we had to move to another room. Staff very helpful.
Stayed 1 night in Mar 2023
Response from The August Jack Team on 4 Apr 2023
Thank you for your review, we apologize for the remote control not working during your stay, we will implement a remote check in house keepings protocol in order to enhance guest experience.