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Overview of The Reef Resort - Heritage Collection

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Guest reviews

4.7 / 5Exceptional
710 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Free airport shuttle

Map

What's nearby

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Luxury Apartment, 3 Bedrooms, Lake View, Lakeside

    Luxury Apartment, 3 Bedrooms, Lake View, Lakeside

    Room amenities

    • 235 sq m
    • Lake view
    • Sleeps 6
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  • Apartment, 1 Bedroom, Lake View

    Apartment, 1 Bedroom, Lake View

    Room amenities

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    • Lake view
    • Sleeps 4
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  • Luxury Studio, 1 King Bed with Sofa bed, Pool View, Poolside

    Luxury Studio, 1 King Bed with Sofa bed, Pool View, Poolside

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details
  • Luxury Studio, 1 King Bed with Sofa bed, Lake View

    Luxury Studio, 1 King Bed with Sofa bed, Lake View

    Room amenities

    • 37 sq m
    • Lake view
    • Sleeps 4
    More details
  • Studio, 1 Queen Bed

    Studio, 1 Queen Bed

    Room amenities

    • 42 sq m
    • Sleeps 2
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  • Apartment, 1 Bedroom, Poolside

    Apartment, 1 Bedroom, Poolside

    Room amenities

    • 50 sq m
    • Sleeps 4
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  • Luxury Apartment, 2 Bedrooms, Lake View, Lakeside

    Luxury Apartment, 2 Bedrooms, Lake View, Lakeside

    Room amenities

    • 185 sq m
    • Lake view
    • Sleeps 6
    More details
  • Room, 1 Bedroom, Garden View, Garden Area

    Room, 1 Bedroom, Garden View, Garden Area

    Room amenities

    • 28 sq m
    • Sleeps 2
    More details
  • Apartment, 1 Bedroom

    Apartment, 1 Bedroom

    Room amenities

    • 38 sq m
    • Sleeps 4
    More details
  • Studio, 1 King Bed, Poolside

    Studio, 1 King Bed, Poolside

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Studio, 1 Queen Bed, Lake View

    Studio, 1 Queen Bed, Lake View

    Room amenities

    • 24 sq m
    • Lake view
    • Sleeps 2
    More details

About this area

Taupo

Located in Taupo, The Reef Resort - Heritage Collection is near the airport and on the waterfront. The area's natural beauty can be seen at Lake Taupo and Huka Falls. Waipahihi Botanical Gardens and Taupo Bungy are also worth visiting.

Popular Location

What's nearby

  • Waipahihi Botanical Gardens - 11 min walk
  • Taupo Hot Springs - 15 min walk
  • Candyland - 3 min drive
  • Crazy Catz Adventure Park - 3 min drive
  • Three Mile Bay - 3 min drive

Getting around

  • Taupo (TUO) - 6 min drive

About this property

The Reef Resort - Heritage Collection

Elegant beach motel and 2 outdoor swimming pools
At The Reef Resort - Heritage Collection, spend the day on the nearby beach or relax by one of the motel's 2 outdoor swimming pools. All 19 rooms boast jetted bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find microwaves, hobs and electric kettles.
The Reef Resort - Heritage Collection offers 19 forms of air-conditioned accommodation with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a jetted bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Parking height restrictions apply
Free return airport shuttle from 8 AM to 8 PM
Airport shuttle on request
Ski shuttle nearby

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–9 AM: NZD 5.50-24.00 for adults and NZD 5.50-24 for children

Things to do

2 outdoor pools
Bike hire
Hot tub

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Laundry facilities
Microwave

Conveniences

Free newspapers in reception
Front-desk safe
Library
No lifts

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Climate control (heating)
Linens

Bathroom

Free toiletries
Hairdryer
Jetted bathtub
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Cookware/dishes/utensils
Electric kettle
Free tea bags/instant coffee
Microwave
Hob
Toaster

More

Desk
Free local calls
Free newspapers
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 8:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 8:30 PM. <br />To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.
  • Airport shuttle service is available on request from 8 AM to 8 PM. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 35.0 per day.

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 5.50 and NZD 24.00 for adults, and NZD 5.50 and NZD 24 for children (approximately)
  • Crib (infant bed) fee: NZD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Parking height restrictions apply.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Reef Resort Taupo
  • Reef Taupo
  • The Reef Hotel Taupo
  • Reef Hotel Taupo
  • Reef Resort Heritage Collection Taupo
  • Reef Resort Heritage Collection
  • Reef Heritage Collection Taupo
  • Reef Heritage Collection
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
541
4 - Good
149
3 - Okay
14
2 - Mediocre
2
1 - Poor
4
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff and rooms were well equipped. Would definitely stay again.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property... amazing location... wonderful people running it. Would definitely stay here again,,. Oh yes... thermal pool is so nice!

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from our balcony was absolutely beautiful and direct access to the the lake was great. I eould recommend stsying here.

Stayed 6 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020