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"Great reception and service from the staff as always. Wonderful location too. "

"Staying on the executive floor give you access to exquisite food that you will not find in any other hotel executive lounge. You don’t even have to go to dinner at night after attending happy hour in the lounge. Everything is so elegant and the staff is so attentive. Best executive lounge ever!!!"

"Everything was good"

"Super helpful staff...went to have a relaxing night of pupus and beer and James served us. We were the last to leave the restaurant but he was so kind not to chase us out of the restautant. He was so kind and pleasant and he always had a smile when he was speaking with us. Went to the front desk for help with restaurants and they printed out a map of nearby places. Checking out, Dahlia was so happy and friendly to assist me. For a single traveller, my room was just the right size for me. However, a room with two beds seemed to be on the smaller side. The atmosphere was very welcoming and warm. The location was perfect walking distance to Insadong, Gwanghwamun Square, The Palace, Hanbok Village, the subway and a lot of eateries. "

"Clean rooms and the staff were friendly and easily helped us with lending us an adapter for charging our electronics. We stayed for two nights with our 5-year-old. We saw other families around, so it seemed like a popular hotel with families, but we didn't find it noisy when we slept or headed out in the mornings. The only issue we had with the hotel was the heaviness of the sliding bathroom door. "

"I was very impressed about Hotel Laundry service. I requested to clean my silk scarf which has some stains. Laundry staff removed stains perfectly and I was so pleased about this. Thank you for providing excellent service. I had best Christmas days here. Thank you so much! "

"The room is very spacious and the service was excellent!"

"Everything was good"

"The location is convenient for families who want to stay near major shopping areas"