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"Breakfast was excellent Staff were professional Bar and reception excellent Bedroom floor was scruffy looked dirty and carpet needs renewing "

"Staff was so friendly and helpfull"

"Yes air con was great shops close by however rooms were tiny no where to put things I had to upgrade my roo just to put my belongings somewhere "

"Excellent staff service!"

"Great stay here, staff were so lovely and very helpful. We had a very clean and spacious room and amenities were good"

"Good breakfast. Excellent staff"

"Lovely clean rooms, good breakfast, but there was a strange odour by the bar which wasn’t nice. "

"Great stay, lovely rooms, nice food."

"The best thing about this hotel is the staff and location (if you want to be close to the Principality anyway). It’s slap bang in the middle of the town centre, and it’s an old ‘traditional’ hotel, so be aware it’s not brand spanking new and deathly quiet… but if you want a friendly hotel, 2 mins walk from the stadium, the castle and the train station, this ticks the boxes… I can thoroughly recommend breakfast at The Welsh House, just up the road towards Cardiff Castle"