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"Overall excellent Prime location Is being upgraded as needed for years but then should be much better Room great but needs aircon Green tea needed in rooms and tissues Moved rooms this time as was too warm …. But room moved to had cobwebs and dust on tv stands !!! Not really acceptable Ok in ur home accidentally but not in paid hotel room. Beds very comfy Breakfast excellent but plates need to be warmed as cooks the food "

"The person that checked us in was very welcoming, we were given a bottle of wine as we chose the eco option due to staying two nights. The foyer, lifts and corridor to our room were clean, clutter free and well decorated. Our room was spacious, clean and very welcoming, the bed was comfortable as were the pillows. Everything in the bathroom was immaculate and the hand soap etc was great quality. We had a great nights sleep, the room was a great temperature and the curtains kept the streetlight out. We went to the bar both nights and the staff there were also great, the choice and quality of the drinks were great too. We’d definitely recommend this hotel!"

"Clean room, hotel has a very prestigious feel for the area. Staff very friendly, and always happy to answer any questions. "

"Pool nice clean, not a fan of booking a slot but understand this needs done at busy times. Venue very big and plenty to do but give yourself time to get around. Lifts can take some time to arrive and are usually busy"

"The hotel is in a perfect position on the promenade, free evening street parking was available and I think there is a payable car park too. Rooms were spacious, warm, clean, the tea and coffee tray was well stocked and soap and shower gel was available in the bathroom. Towels were large and soft, I felt that my duvet was too light but that’s just my personal preference. Breakfast was beautiful, everything you could want, fresh, well cooked and continuously replenished. The restaurant was huge so no problem getting a table for breakfast either. Pool was on the small size with only 10 bathers allowed at once but the water was warm and the facilities were clean. "

"Fantastic service as soon as we arrived. Room was beautiful, well equipped with Toiletries and coffees and tea. Breakfast was beautiful "

"Beautiful hotel situated in a perfect location. Room was clean and facilites were good. Only issue was that we could not park and needed to charge to travel the next day and that was disappointing. "

"Very friendly welcome and lovely clean and comfy room. Staff were very accommodating, especially Brenda & Gwen on reception and the young man serving at the bar. Would definitely use again on another visit to Wales. "

"Restaurant food is not up to the standard"