Shati Al Qurum Hotels, Muscat

"Stayed in a junior suite which was a nice size but the furniture and curtains were all very stained and dirty to the point they should be replaced. The floor hadn't been cleaned properly either and there were liquid stains on the walls. Bed was very uncomfortable, unless you like an extremely firm mattress. Staff were friendly and helpful"

"Good stay"

"Excellent location, great pool and always-friendly W staff and quality 🙏"

"I stayed in a Junior Suite, which was nicely spacious with strong, cool AC and plenty of modern gadgets throughout — this is a very new, very modern property and it shows. The staff deserve a particular mention. Incredibly friendly and accommodating — they kindly offered me a very late checkout given the hotel was quiet due to the current regional situation, and knowing I had a late flight. That kind of thoughtfulness makes a real difference, and I’m genuinely grateful. The facilities look impressive: there’s a spa and a rooftop pool, though I didn’t get to use them on this visit. The food is also worth highlighting — really good, even though I only experienced it through room service rather than dining in the restaurant. Location-wise, it’s in a commercial district rather than a scenic or tourist-friendly area, so it’s not one for a leisure holiday. But in terms of value for money, quality of the room, and standard of service, it punches well above its weight. Highly recommended."

"Would recommend "

"Great hotel"

"Great staff"

"All was ok EXCEPT the buffet. The buffet looked appealing and appears good value BUT the hot food was cold. Such a shame. "

"very poor management, they don't handle situation well and don't make customers feel appreciated"