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I’ve traveled far from the U.S. and stayed in many hotels, but Myriad Muscat truly stands out as the best for its exceptional customer service. From the moment I arrived, I was welcomed with open arms and genuine kindness. The hospitality here is unmatched—I’ve extended my stay twice already because I feel so safe, comfortable, and cared for. A special shoutout to Maryam, who made my first night unforgettable. She went above and beyond to make me feel welcome and supported. Her warmth and attentiveness set the tone for my entire stay. Every staff member takes their time to ensure you’re well looked after, and it truly makes all the difference. If you’re looking for a place where you’re more than just a guest, Myriad Muscat is it. The comfort, hospitality, and overall experience are second to none. I wholeheartedly recommend staying here—you’ll feel at home from the moment you arrive!

My family and I had the most memorable, outstanding, phenomenal stay at the Kempinski Muscat. We recommend it to anyone considering a world-class hotel to stay at when visiting Muscat.  We found the Kempinski to be an impressive blend of style and substance, of aesthetic design and warmth from people, of efficiency and personalised hospitality. If anyone asks us about where to stay in Muscat, Oman, we will all endorse the Kempinski without even the slightest hesitation. Neither I nor my family members can think of anything at all that could be improved. The entire trip, from start to finish, was flawless. We received unparalleled hospitality from every member of the staff and management. Our time at the Kempinski Muscat was absolutely enchanting, and we leave with beautiful memories that will last us a lifetime. Thank you so so much for everything!

Gorgeous hotel. Great staff.

We felt that the service was slow.