Shangcheng Hotels, Hangzhou

"The hospitality at the hotel was really good. The staff were very helpful and friendly. The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel. The location is great and the metro station is only 7 mins walk. We hope to come back again and thank you so much. "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"clean and spacious room, hotel is next to metro station"

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"レンジと洗濯機が付いているのが非常に良かったです"

"No tissue paper in the room. We got bited by many mosquitoes. "

"It was only for a quick temporary one night stay so we chose the closer location to the hospital where it’s only less than 10 mins walk. The facilities of the hotel itself is pretty old although they’re mostly clean. The lights are weak and the curtains are dusty. Not the best stay but okay just for a quick night check out. "

"The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location."

"Nice room, clean and tidy"

"Great views and best lobby bar for quiet quality time"