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"The stay was perfect! Quiet, clean and spacious room with plenty of amenities."

"Very nice hotel. Will come back for sure "

"good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again"

"This place is a stand out place to stay. The rooms are immaculate and spotlessly clean. The staff were very peasant and helpful. The breakfast in the dining room was delicious. And the location of the hotel couldn't be better, right near West Lake. My utmost recommendation for this hotel."

"From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...

"Location excellent, well trained staff"

"It’s really a very good hotel in this area"

"Splendid Hotel, super nice staff"

"離地鐵站走路8分鐘，附近餐飲選擇不多，隔音不太理想。早餐選項多。房間控制智能化"

"Wonderful staff - excellent gym facilities "

"Very nice hotel. Friendly staff"

"Good Location"