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Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...

This propertu was true ski in ski out. The decor was stunning and modern. The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit. One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable. The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...

Great location, near Annupuri ski field. Free Shuttle buses to other fields. Room very spacious and comfortable. Onsen excellent, breakfast very good, plenty of choice. Staff happy to arrange free pickup from a few local restaurants in the evening.

Excellent location , ski in / out with both mountain gondola and chairlift right outside hotel , ski valet made everything super easy , hotel is remote however from the main town, there are free shuttle buses that take about 25 mins to Hirafu village , there’s a few restaurants next to Hilton which are nice , Hilton also has several restaurants which are all delicious

We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm

Wonderful place to stay. They picked us up from the bus station which is only 300 meters away but with the snow would have been hard to walk. The front desk were always friendly and helped when they could. Breakfast fresh and plentiful. Both restaurants were great. With Sushi Shin unbelievable an experience to have.

Quiet, secluded and good staff. Breakfast has great variety. Other meals without vouchers are expensive. Private gondola to nickel village runs, however night skiing options limited to just slow 2 seat chair life’s, good for beginners but gets cold easily. Indoor onset could do with a face lift as looks very aged. outdoor onsen excellent. Excellent ski locker facility right next to gondola. Overall very enjoyable!

Excellent price, location and services.

Quiet and secluded with excellent staff and high end facilities (including a nice onsen setup). The included half-board meals were extensive and very good, and probably required given the relative lack of other options anywhere nearby in summer season. Feels like a private resort. If you are looking for an escape in Niseko this is a good option and the price is reasonable given the quality of the accommodation and of the dining.

The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.