Family Hotels & Resorts in Santacruz from NZ$56

"Good stay"

"Rooms need modernising for the price but overall lovely stay otherwise Would be nice to have some play room for children Food is very expensive though "

"Great place with exceptional customer service. Thank you Nidhi…"

"Clean room"

"The stay started off very well, staff were excellent, informative and check in was easy and smooth. The staff asked if we'd like drinks to our room and we had a nice hot tea and fresh orange juice. The room itself was fantastic, size was big, with all the amenities you can expect and more. Views from the front door of the room, overlook the pavillion restaurant on the lobby level, as we were on the 16th floor of the Towers. The biggest downside was that the room was a non-smoking room as required, however, during the evening and night, the AC vent felt like it was allowing smoke into the room from somewhere, and though it couldn't be seen, it was definitely smokey in the room. For an asthmatic and a toddler, this wasn't at all pleasant. My daughter was coughing through the night and I had to use my inhaler multiple times, spoiling our sleep. We had booked half-board and dinner service was excellent, food and staff were great. Breakfast was decent also, good options. "

"Everything is good "

"Everything was great !"

"Room could be cleaner, staff was good - Tanju - Property manager was very helpful."

"The room was given to us as a family room, but after the extra bed that was added for my son, there was hardly any room to walk around. We had to get the extra bed changed as the mattress spring was poking through the mattress. The staff was friendly and efficient, as they changed the bed when requested."