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Grand Hyatt Mumbai Hotel and Serviced Apartments

Photo gallery for Grand Hyatt Mumbai Hotel and Serviced Apartments

Featured image
Outdoor pool, pool umbrellas, pool loungers
View from Room
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055

Explore the area

  • Popular LocationUniversity of Mumbai12 min walk
  • Popular LocationBandra Kurla Complex18 min walk
  • Popular LocationLinking Road4 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)7 min drive

Choose dates to view prices

About this area

Mumbai

In the city centre and near a train station, Grand Hyatt Mumbai Hotel and Serviced Apartments is in an area with great airport proximity. Mohammed Ali Road and Crawford Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Juhu Beach and Sanjay Gandhi National Park. Travelling with kids? Make time for Film City, or enjoy an event or a match at MMRDA Grounds. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Mumbai - 12 min walk
  • Bandra Kurla Complex - 18 min walk
  • U.S. Consulate General - 4 min drive
  • JioGarden - 4 min drive
  • Linking Road - 4 min drive

Getting around

  • Saki Naka Station - 7 min drive
  • Mumbai Santacruz Station - 19 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 7 min drive

Restaurants

  • China House Restaurant — 1 min walk
  • Fifty Five East — 1 min walk
  • China House - 3 min walk
  • Santosh Lunch Home - 12 min walk
  • Soda Bottle Opener Wala - 3 min drive

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

Family-friendly Mumbai hotel in Santacruz, near Bandra Kurla Complex
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 648 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, minibars and LCD TVs. Change of towels is available on request
Grand Hyatt Mumbai Hotel and Serviced Apartments offers 648 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Club Oasis Spa and Fitness Center has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: INR 1250 for adults and INR 625 for children
  • 4 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Italian

Business services

  • Business centre
  • Conference centre (11571 square feet of space)
  • Meeting rooms 5

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per day
Dogs and cats welcome
1 per room (up to 55 lbs/25 kg)
Food and water bowls and litter trays are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1250 for adults and INR 625 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 631 out of 994 reviews
5 - Excellent 63%
Rating 4 - Good. 258 out of 994 reviews
4 - Good 26%
Rating 3 - Okay. 60 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 994 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 994 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
The staff attitude was good, but it was one of my more disappointing stays at the Grand Hyatt. I have been visiting since 13 years, and feel the standard fell. 1/ My car pick up never showed up at the airport. Had to call and then they took prompt action. 2/ Did not have a room and they said they were overbooked- this is after 15 hours of flying. Ok that I was waiting in the restaurant with dinner offer, but I wanted the room. 3/ Finally when I got the room, it was a smoking room. I was never warned about this. Subsequently the stay was good, but I will look at other options next time I visit.
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed in. The staff was so so good, Melvina was so So so so helpful. In breakfast area the chef Nishad was amazing he made our last day at hotel memorable.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

3/5 Okay

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staycation
It was very nice stay, amazing food, good ambience. Staff was very courteous and very well managed in covid situation.
Stayed 1 night in Jul 2021