Santa Cruz County Holidays from NZ$2,306

“Avoid this hotel. Our stay was a nightmare. Rude staff throughout. Wi-Fi barely worked, the TV and refrigerator were broken, breakfast was not as advertised, and we were even served spoiled cheese. The worst was that our son’s new Nintendo Switch, case, and game disappeared from our locked room. Management denied responsibility in writing. Only after we mentioned a police report and had left did they say it was “found”, forcing us to spend vacation time and money recovering it. To make matters worse, there were intoxicated guests, seemingly drunk, and people displaying possible drug-related behavior inside the hotel and in the parking area, which made us feel unsafe. We would never recommend this hotel for families. Stay elsewhere.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.