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"Breakfast was fresh"

"Probably the most comfortable hotel bed I've ever slept on. Room was clean and had all I needed to sleep and shower as I was there only about 10 hours. However, the hallways desperately needed to be vacuumed and I could hear people just hanging out in the hall talking at 10pm and someone stomping around above me at 4am. "

"Excellent stay all the way around! The staff were all outstanding. The rooms were clean and comfortable. Breakfast was great! The location is perfect. This is definitely my go to when in buffalo"

"Very clean, comfortable rooms. The shower worked very well with great water pressure. The pool area is well maintained & staff is very helpful"

"Door and closet door in need of repairs. Lots of hair on bathroom floor. Used towels hanging in closet. Breakfast was good "

"The property is beautiful, the room was clean and spacious. However, you could hear everything that was going on in the room upstairs. We stayed in room 323, and could hear the walking, toilet flushing, TV, conversations and sex happening upstairs until 1:30am and back again at 7am. I tried calling reception but the phone didnt work. It was a warmer day, but AC didnt work. We were able to open the windows. The mattress was also too firm, like sleeping on a wooden box. All I wanted was to get a good night sleep, but that wasnt possible."

"The building and rooms are old and dirty. The staff is okay, not so friendly. Breakfast is terrible."

"The free breakfast was hideous. They have a lobby cafe with a beautiful view but it's unused. Shame that the free breakfast was in a windowless basement with industrial type food.. The bedding was thin and inadequate. Terrific and the best location on the US side of the Falls. It is the closest hotel to the park and Falls. Shame it does not live up to its location."

"There was an employee during our stay who tried to steal money from us during our check in. The safety deposit was $150. I gave the employee 2 $100 bills. She took one of the $100 bills I gave her, put it in a drawer, took a $50 bill out of the drawer and put it along with my other $100 bill into an envelope. When I asked her where my other $50 for change was, she rolled her eyes, said "whatever, I don't even care." Then took the $50 bill back out of the envelope and threw it at me. She then proceeded to write down on the envelope $100 security deposit, still leaving $50 of the money I handed her unaccounted for. Granted the lady this morning when we checked out did make the money situation right but it was the sheer audacity of Ari that really threw me in a bad mood. "