Casa Lum

Property class: 3.5

Choose dates to view prices

Located close to San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo, Casa Lum provides an airport shuttle, a rooftop terrace and designer shops on-site. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Casa Lum, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$213
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Tsijil Double Room

A bedroom with a bed, a chair, a nightstand, a lamp, and a wooden headboard.

Tsijil Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

A bedroom with a large bed, a nightstand, a chair, and a view of greenery through a window.

Garden Queen Banomil Room

9.8 out of 10
Exceptional
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Family Kuxel Room

A cozy room with a wooden ceiling, a sofa, two beds, a desk with a lamp, and a window with curtains.

Garden Family Kuxel Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Chulel Suite Room

A bedroom with a wooden ceiling, a bed, a nightstand, and a lamp.

Jr. Chulel Suite Room

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lekil Luxury Suite Room

A bedroom with a wooden ceiling, a bed, a nightstand, and a window with a view of buildings.

Lekil Luxury Suite Room

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Kool Luxury Suite Room

A modern interior with a wooden staircase, a desk with a chair, a potted plant, and a bench.

Kool Luxury Suite Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Vaichil Double Room

A neatly arranged bedroom with a bed, bedside tables, a chair, and a desk.

Vaichil Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

A hotel room with a large bed, two bedside lamps, a quilted headboard, a bench with a cushion, and a wooden door.

Ipil Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Zona Centro, a neighbourhood in San Cristóbal de las Casas, Casa Lum is in the mountains. Notable landmarks in the area include Plaza 31 de Marzo and Arches of Carmen. San Cristóbal de las Casas Cathedral and Ex-Convent of Santo Domingo are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    2 min walk - 0.2 km
  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    3 min walk - 0.3 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    3 min walk - 0.3 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    5 min walk - 0.5 km
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Restaurants

  • La Viña de Bacco
    1 min walk
  • El Tacoleto
    1 min walk
  • CASA CAFEÓLOGO
    1 min walk
  • E Lo Que Hay!
    1 min walk
  • Casa Lum
    1 min walk

About this property

Casa Lum

  • Family-friendly hotel near San Cristóbal de las Casas Cathedral
  • Located close to Plaza 31 de Marzo and Arches of Carmen, Casa Lum provides an airport shuttle, a rooftop terrace and designer shops on-site. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Casa Lum, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
  • You'll also find perks such as:
    • Free self-parking
    • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Babysitting (surcharge), concierge services and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Casa Lum have comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-compatible safes and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, heated floors and childcare services

Similar properties

An outdoor dining area with wooden tables and chairs, string lights, and potted plants.
Hotel Sombra del Agua
Zona Centro
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,004 reviews
The price is NZ$186
includes taxes & fees
25 Oct - 26 Oct
Hotel Sombra del Agua
Compare similar properties

Frequently asked questions

Is Casa Lum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Lum?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Casa Lum on 6 Nov 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Lum?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Casa Lum?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Lum?

Checkout is at noon.

Does Casa Lum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Casa Lum located?

This family-friendly San Cristóbal de las Casas hotel is located in the historical district, within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Arches of Carmen and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casa Lum Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 168 out of 195 reviews
Rating 8 - Good. 22 out of 195 reviews
Rating 6 - Okay. 3 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 1 out of 195 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Location is great. Everything was very close by and within walking distance. The only thing we had a hard time with, was the fact that the bed is located up stairs. We had to climb down in the middle of the night to go to the restroom downstairs.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Nice garden. The staff is excellent.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, locationcleanliness, friendly staff and comfortable bed.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 7 nights. The good: location, nicely decorated rooms, great cappuccino. The bad: noise! The hotel is on the main street, so there is a price to pay. There was music coming from the hotel's restaurant and street artists standing right in front of the hotel and screaming/singing every single night. It went on till 1 am. I did complain, but nothing was done about that. I was offered earplugs. Very annoying :( The rooms (except for one I was told ) don't have any windows, so you will never see any natural light. Living in a cave:( The room also has 2 floors, which means taking steep stairs all the time. The restaurant lacked a variety of food for breakfast. Mostly eggs. No pastries of any sort, no French toast, no avocado toast...They should improve. It's fine for a short stay, but I wouldn't stay there again for those reasons.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was fantastic
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A useful tip for future travelers: if you are planning to buy local artisan crafts, check the selection inside the hotel before shopping elsewhere in town. After exploring many different stores around San Cristóbal, I found that Casa Lum actually offered better prices and noticeably higher quality pieces. Their collection of regional pottery and artisan work is exceptional. I would also highly recommend this hotel for travelers carrying valuables or professional equipment. The rooms include secure safes, which gave me great peace of mind while traveling with my photography gear. And if you enjoy creating beautiful content for Instagram or social media, this hotel is a dream. Every corner of the property is incredibly photogenic. As a professional photographer who works in luxury hospitality, I can confidently say the design, lighting, textures, and atmosphere make Casa Lum one of the most visually appealing boutique hotels I have visited.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safety box was inoperable
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL DESAYUNO ES MUY BUENO
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue perfecto, comodo, bonito, agradable, limpio y acogedor. Gracias Eduardo!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un deleite la estancia en casa LUM. Personal amable, diseño bonito y con mucha consciencia sobre el medio ambiente. El desayuno es delicioso, la cama muy cómoda y la ubicación inmejorable. Definitivamente volveré.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado, muy cerca del centro y en una calle peatonal, no hay casi ruido, a pesar de estar muy cerca de bares y restaurantes. Mi unica queja sería que el agua caliente de la regadera era intermitente, anque no me parece muy serio. Recomiendo mucho el restaurante, yo desayuné ahí dos veces, muy bueno. El bar que está arriba tambien muy agradable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito y centrico
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia en Hotel Casa Lum, en San Cristóbal de las Casas. El servicio y la atención son verdaderamente excepcionales y personalizados; desde el primer momento te hacen sentir como en casa, con una hospitalidad auténtica y cálida difícil de encontrar. La higiene de toda la propiedad es impecable. El ambiente es acogedor, íntimo y lleno de detalles. La vegetación interior le da una vibra muy especial y relajante, mientras que el restaurante destaca por una decoración fenomenal y con muchísimo estilo. Las habitaciones tienen un diseño perfectamente ad hoc con el concepto del hotel: elegantes, cómodas y muy bien pensadas. Las regaderas cuentan con excelente presión de agua, las toallas son suaves y acolchonadas, y las batas de baño simplemente espectaculares. Los colchones rígidos permiten un descanso pleno y muy reparador. La atención en front desk merece una mención aparte: profesional, amable y sumamente eficiente. Te atienden con un nivel de hospitalidad comparable al de los mejores hoteles boutique. Además, la selección de artesanías que ofrece el hotel supera en calidad a muchas de las boutiques que se encuentran caminando por San Cristóbal de las Casas. Y para cerrar, la ubicación es perfecta. Sin duda, un lugar altamente recomendable para hospedarse en Chiapas. Atentamente Francisco Estrada desde Los Cabos BCS.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Mi bonito el hotel
Stayed 1 night in Jan 2026