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Casa del Alma Hotel Boutique & Spa

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Luxury
VIP Access
4.0 star property
9.6

Exceptional

Elegant escape near historic cathedral

Serene and quiet, this boutique hotel offers spacious, beautifully designed rooms near the town centre and cathedral. Delight in exquisite dining with beautifully presented dishes, including the must-try chipilin soup.

Popular amenities

  • Spa
  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$207
includes taxes & fees
3 Dec - 4 Dec

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪Casa Santa - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Upscale hotel located in Barrio de La Merced
Consider a stay at Casa del Alma Hotel Boutique & Spa and take advantage of a health club, a conference centre and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or aromatherapy. In addition to a hot tub, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Massage treatment rooms, a front desk safe and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and separate sitting areas, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Designer toiletries, showers and hairdryers
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, daily housekeeping and desks

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includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (409 square foot of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is Casa del Alma Hotel Boutique & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa del Alma Hotel Boutique & Spa?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Casa del Alma Hotel Boutique & Spa on 3 Dec 2025 start from NZ$207.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa del Alma Hotel Boutique & Spa?

Self-parking is free at this property.

What time is check-in at Casa del Alma Hotel Boutique & Spa?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Casa del Alma Hotel Boutique & Spa?

Checkout is at noon.

Does Casa del Alma Hotel Boutique & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2400 per vehicle applies.

Where is Casa del Alma Hotel Boutique & Spa located?

Located in Barrio de La Merced, this spa hotel is within a 5-minute walk of Mesoamerican Museum of Jade, San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Museo de San Cristóbal and Ex-Convent of Santo Domingo are also within 5 minutes.

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Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 250 out of 309 reviews
Rating 8 - Good. 38 out of 309 reviews
Rating 6 - Okay. 15 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 1 out of 309 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
Stayed 1 night in Oct 2025

10/10 Excellent

santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023

10/10 Excellent

Roberto Sifuentes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, safe. Unfortunately they did not honor the free breakfast included as advertised, even when we call days before to confirm and they said it was included
Stayed 5 nights in Nov 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel however it could be very noisy. Had to change my room due to the noise. In the room I changed to the air conditioning didn’t cool, I reported it but they didn’t fix it! The people form the hotel are really nice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación y amplitud de la habitación
Stayed 1 night in Oct 2025

10/10 Excellent

Byron Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo maximo
Stayed 1 night in Sep 2025

10/10 Excellent

J Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing was missing was the cofemaker avaible in the room, other than everything was excellent.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel con varias amenidades
Stayed 1 night in Aug 2025

10/10 Excellent

Octavio O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo, tranquilo, silencioso, bien atendido y bien ubicado
Stayed 1 night in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Aug 2025

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servico
Stayed 2 nights in Aug 2025

10/10 Excellent

JOSE ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece que el acabado del piso de la regadera es muy resbaladizo, debería de poner anti derrapante, es peligroso y podría haber un accidente
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Todo bien, remodelando y muy bien ubicado
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Stayed 5 nights in Jun 2025

10/10 Excellent

Eduwiges

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, buena ubicación, muy limpio
Stayed 1 night in May 2025

6/10 Okay

Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is quite nice, beds are comfortable, service is ok
Stayed 4 nights in May 2025

8/10 Good

Teodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado. Las instalaciones bien. La habitación amplia y cómoda. El restaurante muy bien y el servicio igual.
Stayed 5 nights in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado y personal amable
Stayed 3 nights in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio de todos: Augusto, David, Elizabeth, Manuel. El masaje estuvo riquísimo!!! La comida es muy rica.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, el personal muy amable y todo muy limpio. El reustaraunte muy limpio y rico.
Stayed 7 nights in Mar 2025