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Reviews of Drury Plaza Hotel San Antonio North Stone Oak

3 out of 5
Drury Plaza Hotel San Antonio North Stone Oak
823 North Loop 1604 East, San Antonio, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1003 reviews" "
Rating 8 - Good. 149 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Ignacio

Stayed 1 night in May 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marielena the housekeeper was wonderful - the whole atmosphere was perfect. thank you
Stayed 4 nights in May 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
overall the stay was great but some of the walls need a cleaning, bathroom had some dirt
Stayed 2 nights in May 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay, but we will be back Everything was great! Wonderful staff.
Stayed 1 night in May 2024

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff I talked with had been very friendly. My only negative was that the shower edges appeared to be moldy and I believe that had to do with the tile & grout. But other than that I enjoyed my stay. I loved that I could park in a parking garage and had easy access to elevator to room!
Stayed 1 night in May 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Breakfast and dinner was good. Convient private covered parking. Will definitely stay again
Stayed 3 nights in May 2024

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drury never disappoints. We had a quiet relaxing evening.
Stayed 1 night in May 2024

10/10 Excellent

Kattie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were very friendly and helpful with a early check in since me and my bf arrived in the early morning from a long drive. The hotel is older from the outside but that just gave it character! The inside was clean and a had great atmosphere, the hotel room was clean and had everything we needed! We did take advantage of the complimentary breakfast and it was awesome as well. Would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Alford, Arlington

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean quiet hotel...great staff
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel.
Stayed 1 night in May 2024

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, all the staff are very nice and very helpful.
Stayed 1 night in May 2024

10/10 Excellent

Scott L

Liked: Property conditions & facilities
Employees were upset helpful and easy going
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Shamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice well maintained and our room was fantastic. Hotel had a very modern look and feel.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendants all with amazing customer service.
Stayed 1 night in Apr 2024

6/10 Okay

Julio Cesar

Travelled with partner
Not easy to park only a few spots they have a nice happy hour nut just a ok property to stay only one or two nights
Stayed 1 night in Feb 2024

10/10 Excellent

D., Lombard

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were incredibly helpful! The bed was comfortable and room was very clean. It is relatively short drive to downtown so I thought it was conveniently located. Downside is the neighborhood was not very walkable but I appreciated the free dinner, drinks and breakfast!
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Stayed 1 night in Apr 2024

4/10 Poor

Saffron, Thornton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don't understand all the positive reviews for this hotel - it was noisy, the bed was hard and wobbly - it shook every time someone slammed a door and as a woman travelling alone, I generally felt unsafe in the hotel. The room smelled and the fixtures and fittings were sad and old. The positive was the lovely young woman at the front desk.
Stayed 2 nights in Apr 2024

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

ALIAKSANDR

Stayed 1 night in Apr 2024

6/10 Okay

Roberto

Travelled with family
The hallway have weird smell.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and approachable. Rooms are always in excellent condition.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Convenient. Good breakfast.
Stayed 5 nights in Mar 2024

10/10 Excellent

Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Balde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and location
Stayed 1 night in Mar 2024

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, Would have liked a variety in breakfast served. The disinfectant used in hallways leaves a very strong curry odor.
Stayed 3 nights in Mar 2024

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cost benefit is great. This Hotel chain offers more than many others.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natasha at the front desk was so lovely. She’s so kind and did an excellent job explaining all the benefits that come with the stay and signing up for the rewards program. Give her all the raises!!
Stayed 1 night in Mar 2024

10/10 Excellent

LILLIANA, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The staff were all polite, from front desk to the dining area. The room was clean and comfortable. The kickback was delicious as well as the breakfast. We are never disappointed when we stay at a Drury.
Stayed 1 night in Mar 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved or stay at Drury Plaza. Never disappointed
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
its a great place to stay, my go to when in San Antonio
Stayed 1 night in Dec 2023

6/10 Okay

Cynthia

Stayed 1 night in Feb 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Kerry

Stayed 2 nights in Feb 2024

10/10 Excellent

CINDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was far above our expectations. It was as quick drive to get on major highways going all directions but yet it was quiet. The rooms were large, the daily breakfast had great hot food as well as cold options, the evening reception had a great meal provided including free drinks. Staff was friendly and helpful and the rooms were CLEAN! We will search out this brand in our future travels.
Stayed 7 nights in Feb 2024

4/10 Poor

Ethan

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and breakfast
Very clean rooms and good staff. Breakfast was great. Hot breakfast is a uncommon thing but here very good options eggs pancakes and cheese fruits milk bread cupcakes. Room AC was not working well. That kept the temperature 70 degrees even i set it up 75 degrees. It didn’t get up. But it was not that cold
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Gilda

Stayed 2 nights in Feb 2024

8/10 Good

michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was nice and clean and there was a breakfast and a supper....
Stayed 1 night in Feb 2024