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The Rarotongan Beach Resort & Lagoonarium

Photo gallery for The Rarotongan Beach Resort & Lagoonarium

Featured image
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, pool loungers

Overview of The Rarotongan Beach Resort & Lagoonarium

The Rarotongan Beach Resort & Lagoonarium

4 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga

Explore the area

  • Popular LocationAroa Beach1 min walk
  • Popular LocationPuaikura Beach11 min walk
  • Popular LocationWigmore's Waterfall6 min drive
  • AirportRarotonga (RAR-Rarotonga Intl.)13 min drive

Choose dates to view prices

About this area

Rarotonga

Located in Rarotonga, The Rarotongan Beach Resort & Lagoonarium is near the airport and on a private beach. Punanga Nui Market and Muri Night Markets are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Aroa Beach and Wigmore's Waterfall. Travelling with kids? Don't miss Te Vara Nui Village. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests appreciate the hotel's quiet location.

What's nearby

  • Aroa Beach - 1 min walk
  • Puaikura Beach - 11 min walk
  • Wigmore's Waterfall - 6 min drive
  • Black Rock - 8 min drive
  • Te Rua Manga - 22 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 13 min drive

Restaurants

  • Captain Andys Bar & Grill — 1 min walk
  • Te Vaka Restaurant — 1 min walk
  • Vaima Polynesian Restaurant - 3 min drive
  • Coco & Latte - 4 min drive
  • Wilson's Beach Bar - 4 min drive

About this property

The Rarotongan Beach Resort & Lagoonarium

Beach spa retreat, walking distance from Aroa Beach
Spend the day playing on The Rarotongan Beach Resort & Lagoonarium's private white sand beach then return to dine at one of the hotel's 2 restaurants. All 104 individually decorated rooms feature WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and microwaves.
The Rarotongan Beach Resort & Lagoonarium offers 104 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a private beach, an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Free PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per day)
  • Available in some public areas: WiFi (NZD 10 per day), Wired Internet (surcharge)
  • WiFi in public areas has a 2-device limit
  • In-room WiFi has a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 66 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 28 for adults and NZD 16 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Karaoke
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • Spa services
  • Tennis
  • Volleyball

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (4306 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 3 days prior to check-in

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 17 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 95.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 28 for adults and NZD 16 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wired Internet in public areas: NZD 18 per hour (rates may vary)
  • Airport shuttle fee: NZD 60 per person (roundtrip)
  • Airport shuttle fee per child: NZD 30 (roundtrip), (from 3 to 11 years old)
  • Rollaway bed fee: NZD 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the fitness facility or hot tub

Property is also known as

Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 65 out of 199 reviews
5 - Excellent 33%
Rating 4 - Good. 86 out of 199 reviews
4 - Good 43%
Rating 3 - Okay. 29 out of 199 reviews
3 - Okay 15%
Rating 2 - Poor. 9 out of 199 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 199 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff at the front desk were rude and unhelpful. They did not book our transfers as requested many times both ways. On the way there we were left at the airport with no transfer and on arriving at the resort the reception ladies were dismissive and rude! They ruin the experience and the resort. I would not stay again just so I don't have to deal with them. Worst service we have had at any resort anywhere.
Stayed 7 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay at The Rarotongan
Stayed 6 nights in Aug 2021

3/5 Okay

Liked: Amenities
Lovely staff, very friendly and helpful. Rooms and property was rather dated and also dirty in areas.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Location is great. Food was very poor quality and expensive. Resort is looking tired but it is pleasing to see it up and running again
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and lovely amenities for a family
Stayed 5 nights in Aug 2021