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Overview of Hyatt Place Houston/Galleria

Photo gallery

Featured image
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Hyatt Place Houston/Galleria

3 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationWestheimer Rd2 min walk
    Popular LocationRichmond Avenue9 min walk
    Popular LocationGerald D. Hines Waterwall Park11 min walk
    AirportHouston, TX (IAH-George Bush Intercontinental)30 min drive

Choose dates to view prices

About this area

Houston

In the business district, Hyatt Place Houston/Galleria is in an area with great shopping. Menil Collection and Houston Museum of Fine Arts are cultural highlights, and travellers looking to shop may want to visit Memorial City Mall and CityCentre. Houston Natural Science Museum and Houston Zoo are not to be missed.
Popular Location

What's nearby

  • Westheimer Rd - 2 min walk
  • Richmond Avenue - 9 min walk
  • Gerald D. Hines Waterwall Park - 11 min walk
  • Uptown Plaza - 16 min walk
  • Schlumberger Headquarters - 2 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 18 min drive
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • The Capital Grille - 4 min walk
  • Truluck's - 6 min walk
  • Kona Grill - 8 min walk
  • The Oceanaire Seafood Room - 8 min walk
  • Bistro N - 8 min walk

About this property

Hyatt Place Houston/Galleria

3-star Houston hotel in Uptown with free local shuttle
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 157 rooms provide conveniences such as sofa beds and sitting areas, plus in-room free WiFi and flat-screen TVs with cable channels. Guests will also find fridges, room service and coffee makers.
Hyatt Place Houston/Galleria offers 157 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 29.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 3 mi

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 February 2021 to 19 February 2021 (dates subject to change).
The following facilities or services will be unavailable from June 9 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per week
Dogs welcome
2 per room (up to 110 lbs/50 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 448 out of 972 reviews
5 - Excellent 46%
Rating 4 - Good. 305 out of 972 reviews
4 - Good 31%
Rating 3 - Okay. 95 out of 972 reviews
3 - Okay 10%
Rating 2 - Poor. 67 out of 972 reviews
2 - Poor 7%
Rating 1 - Terrible. 57 out of 972 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room cleaning work sane rate , not fair
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff very friendly.
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Undestand covid practices. But asked for cleaning and was nos provided, we were out of soap a few times and had to ask every day they just gave 1 soap bar insted of giving a few for the next days. The trash was not even taked away. We left 2 bags of trash outside the room and no body take ir away in more than 24 hours. Also get out of toilet paper. The breakfast was really poor.
Stayed 3 nights in Apr 2021

1/5 Terrible

Disliked: Staff & service
My kid left her iPods and the
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I liked the clean and comfortable bedding. I don’t like how short staffed they seemed (one person) at the front desk. It seems these days there is a shortage of towels at hotels or a reluctance to give the guests plenty of towels.
Stayed 3 nights in Mar 2021