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Overview of Hyatt Regency Houston/Galleria

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Featured image
Outdoor pool
Outdoor pool
55-inch flat-screen TV with premium TV channels, MP3 docking station
1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Hyatt Regency Houston/Galleria

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationWestheimer Rd1 min walk
    Popular LocationRichmond Avenue7 min walk
    Popular LocationGerald D. Hines Waterwall Park10 min walk
    AirportHouston, TX (HOU-William P. Hobby)29 min drive

Choose dates to view prices

About this area

Houston

In the business district, Hyatt Regency Houston/Galleria is in an area with good shopping. The area's natural beauty can be seen at Memorial Park and Discovery Green, while Houston Natural Science Museum and Downtown Aquarium are popular area attractions. Houston Zoo and Children's Museum of Houston are not to be missed.
Popular Location

What's nearby

  • Westheimer Rd - 1 min walk
  • Richmond Avenue - 7 min walk
  • Gerald D. Hines Waterwall Park - 10 min walk
  • Uptown Plaza - 14 min walk
  • Schlumberger Headquarters - 2 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 31 min drive

Restaurants

  • Urban Star Bar — 1 min walk
  • Urban Star Market — 1 min walk
  • The Capital Grille - 5 min walk
  • Kona Grill - 6 min walk
  • The Oceanaire Seafood Room - 6 min walk

About this property

Hyatt Regency Houston/Galleria

4-star Houston hotel in The Galleria with free local shuttle
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 325 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and MP3 docking stations. Other amenities available to guests include flat-screen TVs, free local calls and hairdryers.
Hyatt Regency Houston/Galleria offers 325 forms of air-conditioned accommodation with MP3 docking stations and a safe. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 34.64 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3.00 miles
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (19000 square feet)
  • Meeting rooms 7

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 1.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Valet parking fee: USD 34.64 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Houston Galleria Hotel
Hyatt Regency Houston Galleria

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 557 out of 964 reviews
5 - Excellent 58%
Rating 4 - Good. 234 out of 964 reviews
4 - Good 24%
Rating 3 - Okay. 90 out of 964 reviews
3 - Okay 9%
Rating 2 - Poor. 46 out of 964 reviews
2 - Poor 5%
Rating 1 - Terrible. 37 out of 964 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it I had a lovely time
Stayed 2 nights in May 2021

2/5 Poor

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I had to ask for someone to Clem’s room each day. The refrigerator did not work. I reported it to the front desk so that it could be replaced and they had an attitude. When I checked in my room was dirty.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galleria mall right across the street.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit to Houston. Hotel was great.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great experience overall. No complaints about this facility
Stayed 2 nights in Apr 2021