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"Meals were great. We love dogs but barking at the front desk stole the peaceful environment. "

"The room appears smaller than shown on photos. We booked a room for 2 adults and 2 kids but there was barely space to open up 2 pieces of luggage. The front desk area is nicely decorated and sparkling. However the room is a bit dated especially the toilet. Breakfast was amazing though with many choices and delicious. If you want to get to the hotel from Omiya station, you can go through the shopping mall with an elevator access, otherwise you need to go down a flight of stairs outside. Overall it was okay for our 1 night stay, if longer it wouldn’t be comfortable due to the small room."

"Clean room and good location "

"Good"

"The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry. "

"It was Excellent the b Hachioji with a greatlocation, extremely clean and comfortable. The staff were friendly,Would definitely recommend! "

"Great place to stay in Tachikawa! My second stay here. It’s about a 10-minute walk from the station. There are multiple combinis nearby. The staff were nice and the property was clean. Easy check-in/check-out. I’ll definitely stay here again in the future."

"The breakfast at this hotel was wonderful. The rooms were very clean and the staff was hospitable. I will definitely be staying here again."

"Clean and comfortable. Excellent customer service. I will stay there again when I’m back."