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"Stay was great, staff fantastic, great location The only downfall were the drinks were the most expensive ive paid for in any hotel"

"Customer service stood out for me. I booked a certain room and initially didn’t get it. The lady at reception (didn’t get her name but she worked 1st Nov) ran around the hotel to sort out the room for me straight away. Room was super clean, quiet and stylish. Had the peaceful weekend I was looking for! "

"Love Pine Lake. It's so tranquil. The geese and swans on the lake, the lovely setting, helpful staff and great massage therapist. "

"The spa makes this hotel particularly good value. "

"We at the Whitewater for 2 nights B&B & we couldnt fault the value - yes it may be a bit dated but it just added to the charm - stunning location - staff were absolutely amazing - friendly - helpful - welcoming- nothing too much trouble - the food was delicious do try Dollies as it was great- give the chef a pay rise because our evening meal was fantastic !!! I’d definitely come back here - beds comfortable- rooms spacious and clean - so quiet and peaceful / we loved it !"

"Cracking hotel for the price friendly staff the heating in the room was on it was clean free tea coffee yeah could do with a bit of a make over the buffet breakfast was good bacon sausage bean ect was just help yourself Davey Jones's locker is a good pub cheap and the Moroccan ower is great guy the kinda of bar owner you meet in a bar on holiday I would definitely go back again "

"Full English was made to order fresh food room was supper loved our room facing the road 101 definitely stay again"

"Great place and would return again"

"Clean and tidy hotel. Staff were lovely and accommodating. "