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"room was very clean and the staff were all friendly and helpful... the bed was also very comfortable which made the stay great "

"Very friendly and helpful staff - nice hotel all round plus good location"

"All staff very helpful & friendly throughout the hotel"

"The staff were fab couldn’t do enough for us left early on the Saturday and the kitchen staff made us a continental breakfast for the train very nice of them would definitely recommend your hotel "

"Paul at the front door was excellent, he was very helpful and obviously knows Newcastle like the back of his hand!"

"Amazing hotel definitely recommend!"

"Courteous staff, and large apartment with multiple bathrooms."

"Superb hotel with excellent service, facilities and food. I would thoroughly recommend staying here. "

"A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building. "

"The hotel is excellent, staff helpful, food excellent "

"The lady who checked us in was really friendly + helful"

"Lovely room, friendly staff, and gorgeous breakfast"

"Fabulous spacious clean room, all staff extremely courteous at all times, amazing breakfast. "

"Wonderful hotel"

"Room was spotless and staff were courteous "

"Stayed before and it’s my go to if I’m in Newcastle just perfect in every way"

"Clean room, staff & amenities were great "

"Clean room, friendly staff and good amenities "

"Clean room, welcoming staff"