Book a Ratley Cottage

"Excellent position in centre of town with free parking. Good size room and friendly staff. Sunday Roast meal was very good despite us arriving near end of serving time. Breakfast adequate and enjoyed. Only problem was the lumpy pillows which were uncomfortable and so didn’t sleep very well."

"Convenient and comfortable."

"The only issue I had was the shower. It wasn't great the water didn't get hot only luke warm..."

"A great hotel, we came for an event and the hotel was very convenient and good. We did not eat at the hotel so I am unable to comment on this. However, we did have a drink in the bar and we did have to replace the glasses about 3 times as they were all dirty. The staff seemed to lack training in customer service skills. The same 2 drinks, cost a different amount each time."

"Everything was perfect. Extremely helpful and pleasant staff in all departments, spotless, comfortable classic double room with lovely toiletries in the bathroom and a fantastic breakfast. "

"My room was spotless & the bed very comfortable, the staff were friendly & accommodating & the buffet breakfast was okay, I’d happily stay here again"

"Good location. Good breakfast. Pretty average hotel accommodation, no frills but adequate equipment in the room."

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"Room was nice. Property had all you'd need."