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"Nice decor, great place in the middle of town. Liked the complimentary afternoon tea."

"The holiday ambience was great. The staff was friendly in all areas, the room clean, and amenities a nice extra touch. The only hiccup was that the coffee bar breakfast service was a bit slow to complete our order and not entirely accurate. "

"The room was very clean with updated amenities. The beds were very comfortable. Staff was welcoming and friendly and we appreciated that we were able to check in a bit early. We enjoyed the sitting area off the lobby with the gas fireplace. The only place for improvement was the breakfast. The restaurant was very understaffed for a Sunday morning and the food was rather underwhelming after a long-ish wait. However, huge shout out to the young man working the restaurant during our breakfast service - he was composed, friendly and worked hard to bus tables, take orders, serve as host, and make sure guests had what they needed. Overall, we had a pleasant experience at The Pell, but would skip the breakfast next time. "

"Beautiful location!"

"The front staff service was incredible. Very friendly and helpful staff. The shuttle bus was a plus and the beds were very comfortable.I will definitely be staying here again. "

"Friendly, fast "

"It's a great hotel, very nice style, clean and big rooms !"

"Great pool! "

"The staff was so friendly across the entire stay. Everyone was fantastic! The room was clean and it was a lovely historical hotel, but the staff really went above and beyond. The only downside was that there were people outside that were on some elicit substances and there was a fight involving dogs while I was there with my two young daughters. It did make me feel rather unsafe. That is more location based, nothing against the staff or the hotel. "