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"Nice room, friendly staff "

"Staff was excellent and seemed very happy to be there. We are impressed. Staff demeanor is an underrated and under appreciated facet of hospitality that is eroding in the travel and leisure labor force. But not here. Thank you. Happy new year!"

"What a gem! I almost didn’t want to leave a review because this place is such a gorgeous hotel and I want to come back. We come to Newport often and this was the best stay we’d had yet (and I’ve been in a dozen hotels). Beautifully decorated down to real flowers. We stayed in a suite and the pull out bed was so comfy. Highly Recommend - we will be back!!!"

"Stayed for a week during Christmas. The weather was bad the entire time so we didn’t go to the beach. But i wanted a calm quiet stay and I got that. Overall a good experience "

"Nice decor, great place in the middle of town. Liked the complimentary afternoon tea."

"The holiday ambience was great. The staff was friendly in all areas, the room clean, and amenities a nice extra touch. The only hiccup was that the coffee bar breakfast service was a bit slow to complete our order and not entirely accurate. "

"The room was very clean with updated amenities. The beds were very comfortable. Staff was welcoming and friendly and we appreciated that we were able to check in a bit early. We enjoyed the sitting area off the lobby with the gas fireplace. The only place for improvement was the breakfast. The restaurant was very understaffed for a Sunday morning and the food was rather underwhelming after a long-ish wait. However, huge shout out to the young man working the restaurant during our breakfast service - he was composed, friendly and worked hard to bus tables, take orders, serve as host, and make sure guests had what they needed. Overall, we had a pleasant experience at The Pell, but would skip the breakfast next time. "

"Beautiful location!"

"Clean room "