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"Too much furniture in the room"

"The refurbishment of the Met has been well done. The bed was very comfortable. Breakfast however was not so good with limited buffet options and not obvious that you can order hot options. The coffee was terrible! The layout for parties is poor as we were met by a very large and moisybcrowd on Friday early evening coming out of the loft making it very difficult to cross the hotel lobby."

"Clean room, disappointed to not have individual toiletries. Annoying that housekeeping didntvpivknup call/ query"

"Hotel and room were clean- loved the shower! The only issue but I feel like this is at a lot of hotels was the temperature got too warm at night. Staff was so friendly. "

"Staff were excellent especially the front desk"

"This is a great place to stay, well cared for, with sensible management and friendly staff."

"We had dinner in the bar / grill. Service was great and the food was delicious. "

"Disappointing - room size decent but had to search for kettle, coffee and tea found in a warm wardrobe with milk sachets looked like it hadn't been filled for weeks. Curtains hard to close had to lean on back of sofas to reach. Breakfast cool hot food, not much choice . Only filter coffee tasted like it had been stood a while and a domestic toaster just the one"

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "